Infinite Options

Infinite Options

Reviews (2,622)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this app to offer extensive product customization beyond Shopify’s limits, including conditional options, personalized text, and detailed measurements tied to specific products. They say it boosts sales through upsells and cleanly organized variant structures, while helping track inventory and SKUs for customized items. Many find it easy to set up and highly reliable, and frequently praise fast, professional support for theme and layout tweaks.

August 3, 2020

I offer a lot of made-to-order customizable products, so needed this app for many specific features. It works beautifully and the support team helped me get it integrated with my theme! I use it for everything - color swatches that don't affect inventory, required text box entry, conditional drop-downs, a beautiful date-picker for scheduling consultations, and even a product bundling feature that I use to keep track of a product with two different inventory-tracked components. Everything is highly customizable with VERY clear tutorials on implementing your own code into their CSS box. Definitely check out their FAQ section and tutorials to see just how many things you can customize. I'm so impressed.

Embercraft Creations
United States
About 4 hours using the app
Edited December 3, 2016

Now that I have used this app for a while and have created 14 different option sets with up to 4 variants, I have to say I LOVE this app! It gives me the flexibility to create the perfect sales page for every product I sell and I offer many custom options and features. Easy to use and works great for my store!

Just started using this app and love it! It gives me the flexibility to offer many options on my custom orders and is easy to use. Perfect for people who do custom work and even compared to some paid options, this was the best choice I found for flexibility and ease of use for a start-up business. I have not yet published my site so I don't know how it will show in the shopping cart once people order.

Zikyboutique
United States
3 months using the app
Edited May 1, 2019

I needed this app in my life.. well on my store more specifically because some products have many options to choose from , like color, size, sole and heel. I was limited by the variations on shopify. Thanks to Logan for patiently guiding me (as the tutorials don't quite enter my brain -I had watched them all) I am confident what each part of the creation is and how to make it work on my behalf. SWEET. No complaints so far, have just set up so hoping it runs smoothly with everything else. Logan rocks! - continued review... all techs are extremely helpful Anh, Mandy and more.
Only suggestion to the app would be to have swatch colors in the color options. Just being picky.
Love the app, Love the guys working it

Adore Dance Shoes
United States
13 days using the app
August 23, 2021

We're really liking this app so far but the setup was a challenge. We had to contact support several times. Luckily, support is excellent and responsive. Another thing, the app's dropdown menus do not change the price on the product page. We have an art store, where we use the app to allow customers to add a frame to the art and when they select a frame style, the price does not change to reflect the accurate price of the frame with the art. The workaround we used was to make the frame Label Product title the add-on price so the additional price is somewhere on the product page. Not ideal but fine for now. If the app could include this feature, I would change to 5 stars. Overall, good value and we'll be keeping the app.

527 Photo
United States
About 1 month using the app
March 9, 2022

This app helped me to create a customizable order form but it wasnt without its hardships. Its not as straightforward as I thought it would be and the final output doesnt really look good (at least for longer forms) unless you know what you are doing with CSS. In my case, it has caused me to hire them and pay an extra fee to get it right...And the 24/7 support is a farce! They simply accept emails 24/7 and get back to you whenever...who doesnt?!? Chat just sends them an email, it doesnt even connect you to someone...ugh...At this moment I am sitting here with an urgent issue and have no idea when I will hear from them...IF you arent an expert in programming/CSS/etc., expect headaches and longer than expected wait times for getting help.

The Ship's Store
United States
14 days using the app
July 9, 2016

This app made it easy to add personalization options to my products and created a better user experience than my previous set up that only had a "notes to seller" option at checkout. It was easy to install and set up. I'm thinking about getting Uploadery as well, so I love that I could try this app for free to try out a ShopPad app.

Couple of things I learned:
• The labels under settings show up on the user's cart page, so use customer-friendly labels.
• I also followed the install instructions on the dashboard to show the user's entered options at checkout and ended up with a duplicate copy of the options. Guess my theme (Supply) already had the appropriate code to make the options show up. It was easy enough to remove.

Thanks, ShopPad!

Especially Paper
United States
About 4 hours using the app
September 20, 2016

We are a small UK company who sell flashed DD-WRT & Tomato Routers from our shopify store https://vpn-router.co.uk that are great for keeping you safe online. This free app. is fantastic. It has enabled us to easily collect required details from our customers and the options look great and are easy to use. Thanks Infinite Options this is one of the best apps. on Shopify. Its free and you can pay a small set charge if you need help setting it up or want to do something more advanced but for us the free installation was easy and it does the job well. Dont read about it, just install it !

For small companies quality free apps. are an important way of keeping in business and I will look to the Shoppad when we need another app as these guys are quality.

Vpn Router
United Kingdom
4 days using the app
March 23, 2020

This app was installed on my site several years ago by someone who assisted me to set up my web site. In the last couple weeks I have been in the process of updating the theme of my site. A major part of my update was not working. Shopify on the phone directed me to contact the app builder support. I did and the result was amazing. They totally fixed the issue allowing me to launch the updated theme yesterday. In addition to fixing the issue they also contacted me to see if all was well with my site and if they could help me further. I am very grateful for their help. The app works great and allows me to easily show the many various choices of my jewelry. Many thanks to app support and the Shopify people that have assisted to learn a lot and improve my site.

Satori Fire Glass
United States
Over 3 years using the app
June 3, 2017

This is a FANTASTIC app with amazing customer service. I love the option to pay a small fee and have the set up done for you, although the instructions are so clear, it can easily be done on one's own. The app provides unparalleled flexibility in creating custom fields and the interface is intuitive. You can assign a field based on a product type, tag, vendor or a specific product (using handle or URL). There are 6 types of field options (text, checkbox, pull down, etc) and you have full control over the field title and instructional/placeholder text and can have default values and set it to required if need be.

The Better Reports app allows you to include data from the Infinite Options custom fields in reports! These two apps combined are game changers for Shopify users.

Jazz Night School
United States
22 days using the app
September 17, 2019

I'm so pleased with Infinite Options and their development team, and if you have a need for your Shopify store to display product options in any of a number of different ways, I don't believe you can do better than to install this app. I needed to display options for add-ons to each product in my store, doing so using radio buttons instead of drop-down menus, which by design hide these options from view by default. The result after implementing Infinite Options (and particularly after their very quick work in tweaking the appearance by working with my liquid script from my template) is something that I think will result in more income over time due to increased visibility of those options. Thanks very much to the team for solving an issue that Shopify isn't set up to solve on its own (oddly, I think).

Kerry Marsh: Vocal Jazz and Beyond
United States
14 days using the app