IO: Infinite Product Options

IO: Infinite Product Options

Reviews (2,620)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this app to offer extensive product customization beyond Shopify’s limits, including conditional options, personalized text, and detailed measurements tied to specific products. They say it boosts sales through upsells and cleanly organized variant structures, while helping track inventory and SKUs for customized items. Many find it easy to set up and highly reliable, and frequently praise fast, professional support for theme and layout tweaks.

July 10, 2026

I'm liking the new setup for the options set! It looks more user-friendly. Thank you! I love being able to offer more variants/options as well as add custom fields for products. Appreciate it!

Shine Sticker Studio
United States
About 6 years using the app
ShopPad Inc. replied July 13, 2026

We're so glad the new setup is hitting the mark! Love hearing that the extra variants and custom fields are making a difference. Thanks for the review!

July 5, 2026

it is hard to navigate to changing option sets from home

K and N Designs
United States
Over 7 years using the app
ShopPad Inc. replied July 6, 2026

Sorry to hear navigation has been a pain point! Reach out to our support team and we'll help get you to where you need to be faster.

July 3, 2026

They got back to me very quickly and resolved my issue within the same day. Highly recommend!

Ward Boards
United States
Over 9 years using the app
ShopPad Inc. replied July 6, 2026

We're so glad our team could help resolve things quickly! Thanks so much for the kind words and the recommendation.

July 2, 2026

its now more confusing to update options ive had to log into my mac to do it.

bahamalashes
United Kingdom
Over 7 years using the app
ShopPad Inc. replied July 6, 2026

We're sorry to hear that! We'd love to help make things easier. Reach out to our support team, and we'll get it sorted for you.

July 2, 2026

this aap is good can easily create fields and also can create conditional logic on fields

"Skyline Garden" Flower Studio
United States
24 days using the app
ShopPad Inc. replied July 6, 2026

Glad the fields and conditional logic are hitting the mark for you! Thanks for the 5 stars.

June 30, 2026

does exactly what i need and the customer service is excellent - they got onto my issue straight away and sorted it out no problems

Bagstock & Bumble
United Kingdom
Over 8 years using the app
ShopPad Inc. replied July 2, 2026

Thank you so much for this! We love hearing that our support team jumped on your issue fast, that is exactly the experience we aim for.

September 18, 2026

Great customer support!

SeaFlower Company
United States
Over 3 years using the app
ShopPad Inc. replied September 28, 2026

Thank you so much for the kind words! We're really glad our support team could take great care of you, that means a lot. Thanks for taking a moment to share your feedback!

September 9, 2026

I liked the old version better

Peachy Kuehn Designs
United States
About 5 years using the app
ShopPad Inc. replied September 10, 2026

Really appreciate you sharing this. It sounds like the old layout worked better for how you had things set up, and I'd love to understand more about that. We've sent you a direct email to dig into the details and see how we can make this right, whether that's a workaround now or a change down the road. Thanks again for the feedback, it helps us build a better Infinite Options!

September 8, 2026

way better than before

Trident's Edge, LLC
United States
Over 4 years using the app
ShopPad Inc. replied September 10, 2026

So glad you're enjoying the new updates! 😎

September 1, 2026

I like the old layout!!

CarChains3D LLC
United States
Over 1 year using the app
ShopPad Inc. replied September 2, 2026

Thanks so much for the rating and for letting us know! We hear you, change can be tricky, especially when you've gotten used to a layout that just works for you. We're always refining things to improve the experience over time, but we really appreciate this kind of feedback since it helps us know what mattered to people in the older version. If there's anything specific about the old layout you preferred, we'd love to hear it, feel free to reach out anytime!