IO: Infinite Product Options

IO: Infinite Product Options

Reviews (2,624)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this app to offer extensive product customization beyond Shopify’s limits, including conditional options, personalized text, and detailed measurements tied to specific products. They say it boosts sales through upsells and cleanly organized variant structures, while helping track inventory and SKUs for customized items. Many find it easy to set up and highly reliable, and frequently praise fast, professional support for theme and layout tweaks.

August 24, 2026

Tedious

Meal Prep Counter
United States
3 months using the app
ShopPad Inc. replied August 27, 2026

Thanks for taking the time to leave a rating! We're sorry to hear parts of the experience felt tedious, that's not what we're going for. If you're open to sharing more details, we'd love to hear what could've been smoother so we can improve. Feel free to reach out anytime!

June 12, 2026

Always a pleasure working with the team of this app! They respond to my emails before end of day with the solution to my request! I've used them for 2 of my websites now! Will continue to use for product option integrations!

Names of Tampa Bay
United States
About 21 hours using the app
ShopPad Inc. replied June 18, 2026

Two websites and counting - we love it! So glad the team has been delivering for you. Thanks for the kind words and continued support!

May 8, 2026

Pricing on option values are not reflecting price changes. You have to go in and do it manually.

Digilube Systems
United States
Over 2 years using the app
ShopPad Inc. replied July 6, 2026

Sorry to hear that's been causing extra work! Reach out to our support team and we'll get it sorted for you.

August 6, 2026

awesome customer support staff.

Peach Marketplace
United States
Over 3 years using the app
ShopPad Inc. replied August 27, 2026

Thank you so much for the kind words! We're glad our support team could take great care of you, that means a lot to us. We really appreciate you taking a moment to share your feedback!

April 21, 2026

This app is great for allowing an infinite number of combinations on products. The only complaint I have is how that data is translated on the back end in packing slips or receipts. It is not always easy for people to understand, and can be frustrating to make sure you get the right thing depending on how the options are laid out on the packing slip. Support is great and responsive, and the interface is easy to set up. If you do get suck and support is offline, the help documents and videos have been able to fill the gap when needed for me. I haven't come across something I couldn't do with a little support and the help documents.

Erin.Lane Bags
United States
9 months using the app
ShopPad Inc. replied April 28, 2026

Thanks for the honest feedback! Glad support and the help docs have been able to fill the gap. The packing slip formatting is something we'd love to improve, so we appreciate you flagging it!

July 4, 2026

Great app to work with. Easy to use!

Travel Color Repeat
United States
About 1 year using the app
ShopPad Inc. replied July 6, 2026

Easy to use is exactly what we're going for! Thanks for the 5 stars.

May 20, 2026

Had an issue getting setup, but they helped me right away and it works great!

J. Isabel Designs
United States
About 3 years using the app
ShopPad Inc. replied May 26, 2026

Happy we could get you sorted quickly! Glad it's all working well now. Thanks for the 5 stars!

October 14, 2026

.

Willroll
Poland
3 months using the app
June 17, 2026

Great work

Win At Everything Sports
United States
24 days using the app
ShopPad Inc. replied June 18, 2026

We appreciate the rating!

October 12, 2026

Great and quick support!

grai-art
Germany
8 months using the app