IO: Infinite Product Options

IO: Infinite Product Options

Reviews (2,624)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this app to offer extensive product customization beyond Shopify’s limits, including conditional options, personalized text, and detailed measurements tied to specific products. They say it boosts sales through upsells and cleanly organized variant structures, while helping track inventory and SKUs for customized items. Many find it easy to set up and highly reliable, and frequently praise fast, professional support for theme and layout tweaks.

February 6, 2024

I've been using this app for 2 years now and it helped me to increase my sales drastically by adding different options to my listings. I sell customized items and it's crucial for me to have flexibility and variety when it comes to options. I'm happy that the team adds new features to the app, right now it meets absolutely all my needs. Customer support is very helpful and effective, I recently had a please to receive help from Daniel and couldn't be happier, Daniel helped me to improve my store with ease!

OMG Bikinis
United States
Over 3 years using the app
January 24, 2024

Functionality and support were cool, but at the end of the day it didn't allow me to control quantities which was a non-starter.

Freedomcoast
United States
About 1 hour using the app
January 22, 2024

Support team are professional, courteous, quick and most importantly very good at what they do. Thank you Emily and Annette, you helped fix a huge headache for me. I would highly recommend this app, not only because of the top tier service, but also because it offers a ton of options other apps do not. (Trust me, I went thru about 6-7 before coming back to this 1). 5/5 Stars, excited to be working with you !

Burning Wood Emporium
United States
16 days using the app
December 14, 2023

What an amazing app! I've been in need of ShopPad's Infinite Options solution for years and am so happy to have recently found it. Also being able to use IO for add-on products was an unexpected bonus and the conditional logic functionality prevents things from looking cluttered and definitely helps to foster a more professional vibe on my product pages. Lastly, Kelly F. and the other Customer Success Specialists at ShopPad are very responsive, remarkably patient and kind and go above and beyond to address my needs whenever I have to reach out to them! Thanks ever so very much y'all!!

Jorie Breonn
United States
About 1 month using the app
December 11, 2023

This app is all that it is hyped up to be and more! Easy to use, 14 day trial, up and running in just a few minutes, I really have nothing to complain about. Shopify told us that what we wanted to do was not possible but after working with crew at Infinite Options my shop is up and running quickly and met all of out requirements.

Special thanks to Abby who supported me and helped me it happen. Thanks for what you do!

Linen Avenue
United States
About 5 hours using the app
November 1, 2023

We were having an issue with the app working correctly with our theme, but Emily took the time to adjust the codes specifically for our theme and now it works perfectly. The communication was prompt and thorough. Highly recommend the team!

Millstone Market & Nursery
United States
About 2 months using the app
October 22, 2023

With a few hiccups along the way, I am now happy with this app. Rated 4 stars as I was told it could be 'custom coded' to include a font preview box and after spends many hours installing the app and converting my entire site over I was told actually that's not correct and font preview would only be achieved by purchasing another app. I don't have the time to convert to another app and hope that one day these guys will include a font preview option but I'm happy for now. Customer service is MUCH more responsive than the previous personalisation app I had and they have fixed a number of issues for me when I was simply enquiring about how to fix them so I appreciate this proactiveness immensely as it has saved me a lot of time. I also love that this app doesn't interfere with other apps (eg: JudgeMe) like my previous personalisation app did and it integrated really well with my theme. I definitely recommend this app if you want personalisation options, good customer service and an affordable app. Fingers crossed font preview is in their plans!

Meridian Etch
Australia
9 months using the app
September 28, 2023

This app allows me the ability to add all the options I need for a business that is based off custom work. Incredibly user friendly, with step by step instructions and videos. And in the chance that you need help with something, the live chat feature is amazing with super fast customer support!

Jordin S with customer support was able to resolve my issue with something I had been stuck with in a quick, efficient manner! Thanks again!

Petals and Ivy Designs
Canada
About 2 years using the app
September 12, 2023

This app is a must have for stores selling products with a variety of options. Our custom products would not be possible without this app & the support team has been very quick to respond with all of our needs. Highly Recommend!

MojoMotoSport.com
United States
Almost 7 years using the app
August 31, 2023

Infinite Options allows us to sell custom products with endless options. On top of it being a great app, the customer support is excellent. I had a question and I was helped very quickly and had my question answered along with recommendations to improve a product option.

Rebel Decal
United States
About 6 years using the app