Reviews (150)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for complex shipping setups that Shopify’s native tools can’t handle, including multi‑vendor, wholesale, live carrier rates, box‑packing, surcharges, and special items. They praise its unmatched control via wizards and PHP rules, reporting highly accurate rates and strong conversion and revenue gains. While there’s a learning curve, merchants say it runs reliably for years, with exceptionally responsive, expert support.

November 11, 2016

This app is great and much needed! The app developer is AMAZING a really great help, went out of their way to assist with what we required and responded fast. Would highly recommend!!!

Frenchicpaint
United Kingdom
About 1 month using the app
Edited August 7, 2021

This app helped me set up our complicated custom shipping rates. Min's customer service went above and beyond - helping answer questions and show me how to set up our rates. Great customer service and a great app! 5-stars, definitely recommend.

Forest & Frolic
New Zealand
7 days using the app
March 9, 2015

Excellent service from Min, his help during the installation process itself was priceless. Great communication, quick turnaround, and very patient.

We have bulky items that need special attention to shipping charges, as well as dropshipping, and Bespoke Shipping handles it all with ease.

If you're looking for a solution to your shipping charges for your customers, give this great app a try!

ArmSoar Composite Gliders
Canada
About 18 hours using the app
March 24, 2017

I had a complicated shipping setup that I was unable to find a solution for and Shopify Support recommended Bespoke Shipping. I then reach out to Min the developer for Bespoke Shipping. I was walked through the entire process and the setup was completed. Min was super fast in responding to emails and getting everything functioning. This app is awesome especially if you have multiple shipping options setup between Wholesale and Retail customers. Thanks, Min!

Sawdust Embers
United States
About 17 hours using the app
October 20, 2021

Really powerful app - I'm migrating from another platform that had much more robust shipping and thought I'd never be able to get my shipping set up the way I wanted it. I've got postcode zones, free shipping thresholds, discounted rates, weight threshholds, and more. Min helped me to get this working exactly the way I wanted it, helped troubleshoot and generally acheived what I thought was going to be impossible. Highly recommend, and thanks to Min for all the patience :)

Hello Charlie 2
Australia
10 days using the app
July 26, 2017

Min was super helpful with adding in Couriers Please for me as a new carrier and also coding some very specific features I was looking for so that the checkout would offer shipping choices based on cart totals, address type, or dangerous goods.
Its now been up and running for a few weeks and Im incredibly happy with how its working out across our sites.
Would highly recommend getting this app installed and Min to do whatever tweaks you need to be able to offer your customer the perfect shipping methods.

Interactive Life Forms Au
Australia
18 days using the app
August 18, 2017

Min is brilliant. Thanks so much for the amazing app and for always providing such awesome support.

Ejuices
United States
About 2 months using the app
April 16, 2015

Min's app was a wonderful solution to implementing our complex shipping logic. It allowed me to offer various shipping rates to various zip codes. Having the correct shipping logic was crucial for my business.

Min's services were excellent and worth every penny. He made sure that every shipping parameter I wanted was met.

Southwind Kayak Center
United States
3 days using the app
Edited June 24, 2020

I sell both retail and wholesale from my store and have pretty complex shipping requirements with respect to total cart amount, domestic vs international destinations, free and discounted shipping, product variants, and more. After searching for months and being completely frustrated, I found this app and I am simply blown away. It solved 100% of my problems. It seemed complex at first and it took me a little bit of time to understand the rules engine but after that, it was simply an amazing experience. The support is unbelievably fast and all of my questions were well understood and answered perfectly. I would give it 6 stars if I could. I am beyond happy.

Rinea
United States
5 days using the app
August 8, 2017

Min is nothing short of amazing. Once you install this app, you'll likely be reaching out for support (definitely not for coding novices). Thankfully, Min responds super fast & always knows what to do. For the customer service provided, the extra development cost is more than worth it. Happy clients over here!

Boingyco
United States
8 days using the app