Bespoke Shipping

We have a quite complex range of shipping rates, that would have taken hours to create in the normal Shopify dashboard.

In addition we have particular products that have to be shipped at different rates, something that Shopify can't do at all.

This app sorted it easily.

Note that the interface is a page of php code, which could be off-putting for some. However the fact that you can edit the code is exactly what makes this app so useful - it's vastly quicker and more flexible than using the Shopify interface.

Even if you have no experience with php, it's not hard to make small changes like adding a country or adjusting a price. And if you're familiar with javascript, or messing around with Shopify liquid code, you won't have any trouble understanding the if/else statements.

I should add that the developer Min did the initial set up - wrote and installed all the code for our different rates, and quickly corrected a small mistake.

Very happy!

12.13.2019
I was recommended this app during our launch phase and reached out to support to have some of our complex shipping requirements addressed. Min responded very quickly and has provided top-notch information and support through the entire process. Will continue to test the product volume based algorithm and it's accuracy but Min has already addressed some potential work-arounds if the generic algorithm is not working for our use-case.

1.4.2024
Just coming back to give update. Been using this app across all Shopify stores since we started. Never looked back. It is very customizable and powerful. There is a wizard to setup for standard needs, and if you need something not offered in the wizard, then you can dig into the PHP macro editor and do pretty much anything you need. Every single time I have reached out to support over the years, its always been the best support from any Shopify App. I am not one to leave many reviews, but thats how much I value this app.

This app is not for beginners or those who want simplified better shipping options out of the box...BUT if you are looking for unlimited power and customization of your business logic, this is exactly what you need. We have a super complex setup, where we have two stores that are massively geographically separate and we ship large items where accurate shipping charges are key as getting it wrong is the difference between profit and loss. In the space of a week with an intermediate PHP coder, we had the logic to ship from one or both locations in a single order, to anywhere in our target country, with a choice of two shipping carriers. Where Shopify's out of the box shipping would never allow us to any degree of accuracy with shipping charges, Bespoke Shipping has us getting it right to the cent. Can't recommend highly enough, but make sure you have the skill to code (or use the developers service to help) and understanding of your own business logic and needs first. It's not meant to be simple, it's meant to be fully customizable, and it is.

This app, and the support you get with it, are nothing short of incredible. We use this app with shopify plus to be able to offer pickup and ‘split’ shipments with additional rules that just aren’t possible with the shopify OOTB multi-origin shipping functionality. Shopify OOTB will only display those pickup locations which have ALL items available in that location - with Bespoke and some custom code from our developers, we can now display pickup locations which have SOME of the items in a customer's cart and simply enable the customer to remove the unavailable item(s) so they can proceed with placing an order for items that are in a location close to them. Before we would 'lose the whole sale' because their closest location that had all their items, was hundreds (if not thousands) of kilometres away.
We’re also using this app to apply a myriad of rules on shipping fees displayed to customers, based on a combination of weights, box size and both shipping and sending locations/countries – AND with various carriers. To be honest it’s pretty eyewatering the amount that we use this app for – there are lots of third-party suppliers that do the same for ten times the price, if not more. And the time and quality of responses to queries is phenomenal – Min – you rock!!!
Definitely an app I would recommend to everyone (and will continue to do).

The best customer service. Min is incredibly responsive and quick. Could not be happier with this app and company!!!

An amazing app, if you have complicated shipping configurations this app is now my go to app!!! Min is great and very responsive.

Amazing app. We have been using it for over 5 years and have never had any issues. Min is very responsive to answer questions and make tweaks. It's the perfect app to customize your shipping rates.

Bespoke Shipping has been perfect for us since we've started on Shopify, whatever delivery methods we've needed Min has been able to apply effectively and very quickly.

Excellent, excellent service. Would fully recommend.

left a competitor for this app as the previous app had a lot of limitations which bespoke shipping app doesn't have - very easy to use - Min was very quick and helpful at responding to sort out my issues - very happy with the app

Is your Shopify website lacking FedEx Smartpost? First give Shopify 0 Stars for this failure but then install BESPOKE SHIPPING and give them 5 stars. Our customers and our company can now save money by offering FedEx Smart Post. Thank you for the installation as well!