Bespoke Shipping

Absolutely the only shipping app that would handle our complex shipping criteria. Relatively easy to configure once you take the time to understand how it works. And when you come up against a challenge, the support from Min was incredible. Weekday, Saturday, Sunday, support when we needed it. Would recommend in a heartbeat.

We've been using the app for 4 years now and needed some support in making alterations and Min was fantastic, best app support I have ever dealt with.

Great so far. Min Liu responded quickly to configuration questions and helped us get setup with product specific shipping that wasn't possible with Shopify's built in capabilities.

Update 1/28: We had changed our shipping setup for a few months and stopped using this app but again have found a need to get some custom rates setup. Min is the best and helped us get going super quick with the new logic we needed. If you have custom shipping requirements, this is the way to go!

HIGHLY RECOMMENDED
I used the App to help make sense of my shipping and it is saving me a lot by breaking out products into appropriate shipping categories.

The App is great but the service and support are just incredible. I am actually trying to convince Min to let me pay him a tip because he did so much work for the small setup fee that he charged.

I cannot say enough good about Min and the app. Happy to hear from anyone who would like more information.

HIGHLY RECOMMENDED

This is by far the best customer service that I have received in my 48 years of living!
Min went above and beyond to set up our very specific (and complicated) shipping rules for specific customer groups. His communication was on point and shockingly quick. If you have complex shipping rates or just need help with this app, they are there for you and treat you like a VIP. We tried 6 shipping apps before this and none would work correctly. This is the app for you. Thank you Min.

Amazing app. All the other shipping apps don't have the flexibility that coding does and that's very limiting in most cases, as well as giving you work arounds for solutions instead of a straight one.

You can achieve a lot with this app and would definitely recommend it if you have some coding experience. Unfortunately we've decided to change our shipping policies and we no longer have the need for the app, but I was able to do a lot of testing and it always worked like I intended.

This app and the support from the crew have been a lifesaver for us! So simple but so effective in allowing you to take control and customise your shipping charges into several postcode zones while also setting free shipping protocols according to price and weight simultaneously. And prompt replies for support too - they even go the extra mile and let you know of any other potential problems with your configurations (they found a couple of my silly errors before they became a problem for me!)
Highly recommend!!!

The app truly has the functionality to do anything and has been a life saver in simplifying our logistics and preventing issues with customer services. I also cannot praise Min enough, she emails back within minutes and always understands your request and customises your zones accordingly as the nesting of zones can be a bit complicated at times. I moved to a new company that were struggling with their courier management and I knew instantly to download Bespoke and it solved their month-long issues within one day! Keep it up guys

Love this app - Min is phenomena! Extremely responsive to every request (and I had a lot of questions and specific needs) and was able to come up with a solution every time.

Do yourself a favor and have Min handle the set-up. Cost is extremely reasonable and well worth it. Don't let the php scare you. I was concerned about maintenance, but after set-up, Min provided step-by-step instructions that make it super-easy to maintain and update.

This was the only app that could meet all of my needs, and I am extremely happy with the results!

We have just started to use this app to help us with some of our more complex shipping rules. Min was very helpful, they understood our requirements and implemented our solution quickly and efficiently, 5 star customer service. I would highly recommend this app.

Quick update - After a few months using the app, we need to implement some new shipping rules, this app is so powerful, i managed to set up new rules based on UK postal zones. I need a bit of help from app and the support is so good, they got back to me in less than an hours with the resolution. Top class.

Update: a few years into using Bespoke and it still works great, support is amazing and now that we have learned to do our own adjustments we are even happier than we have ever been....see below.....

There is no way any other app would work so well for our shipping needs through Shopify and the customer service is beyond our wildest expectations. Our shipping rules are a little complex and the app does exactly what we need it to do. It accurately presents shipping pricing for our customers for UPS, FEDEX and all those great USPS Flat Rate and Reduced Rate A and B boxes. Thanks again.