Reviews (150)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for complex shipping setups that Shopify’s native tools can’t handle, including multi‑vendor, wholesale, live carrier rates, box‑packing, surcharges, and special items. They praise its unmatched control via wizards and PHP rules, reporting highly accurate rates and strong conversion and revenue gains. While there’s a learning curve, merchants say it runs reliably for years, with exceptionally responsive, expert support.

September 26, 2019

I've used this app (and Min himself) for two of our stores now. Min's customer service is second to none. We would recommend this app every time.

trade.skipperspetproducts
United Kingdom
8 days using the app
February 28, 2019

With a bit of help of the amazing customer service, this app is amazing and can give you custom results that no other app can achieve. Highly recommended!

Life Apparel Co
Australia
1 day using the app
September 26, 2019

Min knows shopify really well and is able to customise shipping rates and calculators to suit any need. His support is amazing; quick and accurate. Thanks.

Stone & Wood Brewing Co
Australia
18 days using the app
October 5, 2020

Brilliant Shopify App. This has helped our bed company reach more people around the UK and manage the delivery costs with greater variety. Excellent service.

Reinforced Beds
United Kingdom
About 2 months using the app
Edited June 21, 2025

Great app and great support. Thank you especially to Min. I had to set up various rules for my shipping and they were always quick and effective in supporting.

Fifo Store
United Kingdom
Almost 5 years using the app
November 16, 2018

This app became core of our shipping, can not imagine running our e-commerce without it. Best support as well, it feels like we have a tech team right next to me.

Music Plaza
United States
6 months using the app
March 30, 2020

We've been using this app for a couple of years now and always received outstanding service from Min at Bespoke Shipping. First class support. Highly recommended.

Neal's Yard Dairy
United Kingdom
Over 1 year using the app
June 29, 2020

If you want a customized app for shipping this is it. I wanted certain products to ship for free and others to not. They got it done. Easy to work with a quick!

Powers Sports Memorabilia
United States
Almost 2 years using the app
September 18, 2020

I already left a five star review, but I've been working on some fine tuning with support and wanted to say how impressed I am with the level of service. Outstanding!!

Plastic Bag Partners
United States
19 days using the app
May 15, 2016

Needed customized shipping rates based on product specifications. Everything was set up within 1 day and works great. The service + product are both top notch.

Thanks!

Cheesyplace
Canada
11 days using the app