Reviews (150)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for complex shipping setups that Shopify’s native tools can’t handle, including multi‑vendor, wholesale, live carrier rates, box‑packing, surcharges, and special items. They praise its unmatched control via wizards and PHP rules, reporting highly accurate rates and strong conversion and revenue gains. While there’s a learning curve, merchants say it runs reliably for years, with exceptionally responsive, expert support.

April 17, 2019

If you find any of the shipping settings in native shopify unworthwhile and the other out of box apps cant get it done, just install this and work with Min who will weave magic into your requirements.

Auntie K Candy
United States
About 1 month using the app
February 27, 2020

The services with this App is amazing. Not only did they set up a lot of complicated shipping rates, with weight and complex zoning but they have been so quick to respond and easy to deal with 10/10!!!

huntsmanproducts
Australia
About 1 month using the app
March 26, 2023

The Bespoke shipping team are extremely responsive, provided amazing help from beginning to end and we had once of the best customer service experience of any app we have used on Shopify over the years!

Therapy Blanket
Australia
Over 1 year using the app
February 12, 2015

If you need custom shipping rates, this app is a must have!

Just email Min at hello@parcelintelligence.com.au and he will build your custom shipping rates for you!

He is brilliant and this app is great.

eJuices.co
United States
8 days using the app
June 6, 2023

We have been working with Bespoke Shipping for over 5 years now and I can't rave about their services enough! Min is always responds promptly, understands our business needs and makes very complex shipping solutions easy!

Pehr
Canada
Almost 6 years using the app
October 19, 2020

The Best Shipping App on Shopify. The Best Support on Shopify. Stop searching and try it. I was honestly shocked that it was able to help me because installed and uninstalled over 10 other apps - all too simple. This is the best.

White Flamingo Lash
United States
2 days using the app
August 28, 2015

This app exactly provided the shipping flexibility we needed. With Min's support it was set up correctly and allows us to vary shipping rates based on product, quantity ordered and the area it is being sent to. Highly recommended.

Art Req Limited
United Kingdom
7 days using the app
March 16, 2021

Great help desk... Got great assistance in setting up. Technically competent support and knew the complex answers. We go from boxes to pallets to 21 zones with different packaging and shipping requirements, and it works exactly how it's advertised.

kebet packaging
Australia
12 days using the app
May 31, 2018

We would be lost without this app. It has helped with all of our specific shipping needs. We've officially been live for a month now and have had zero issues with our shipping rates. On top of it all, their tech support is great, fast, and so helpful.

Three Star Smoked Fish Co
United States
7 months using the app
January 7, 2018

This app has been a brilliant addition to our store. I cannot express enough how grateful I am of the support that has been provided. Particularly getting our courier company and postal options aligned and working through problems with our site code. 5 stars plus!

Tigersharkballistics2
Australia
11 months using the app