Froonze VIP Loyalty & Wishlist

Froonze VIP Loyalty & Wishlist

Reviews (273)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a reliable all‑in‑one solution for wishlists, loyalty/VIP programs, customer accounts, and custom forms. Support is described as exceptional, often handling theme code edits, styling, and feature tweaks quickly. Merchants praise the modern, highly customizable wishlist, flexible points/store‑credit rewards, and transformed customer account dashboard. Many note strong performance, easy setup, extensive branding/localization options, and pricing that lets them replace multiple separate apps.

April 3, 2026

I had a really great experience using the Froonze Loyalty App. Their support team truly stands out — especially Alexandru and Hussam, who were incredibly helpful, responsive, and patient throughout the entire process.

They went the extra mile to understand my issues and worked closely with me to get everything resolved smoothly. It’s rare to find such dedicated support, and it made a big difference in my overall experience.

Highly recommended if you’re looking for a reliable loyalty solution backed by an amazing team

BeMyTea
Malaysia
13 days using the app
Froonze Limited replied April 5, 2026

Thanks so much for your review!
It made our support team's day!

June 5, 2026

Great app! The developer has been prompt and very supportive too!

Sock Talk UK
United Kingdom
2 months using the app
Froonze Limited replied June 19, 2026

Thanks so much for your review!

May 7, 2026

I’m extremely happy with this app and especially with the outstanding support team. They helped me with the installation process and perfectly adapted the design to match my store’s theme. They listened carefully to all of my requests and handled everything in a very professional, competent, and friendly way.

The Wishlist app itself is very comprehensive and offers everything you need. It’s customizable and can easily be adjusted to fit your own requirements. I can highly recommend this app to anyone looking for a powerful and flexible wishlist solution.

Atelier Leo la Douce
Germany
1 day using the app
Froonze Limited replied May 10, 2026

Thanks so much for you review!

March 1, 2026

Froonze team exceeded our expectations. They go an extra mile the ensure all the widgets perfectly fit our store.
We never had to worry about the app quality and performance.
Sometimes they give us good advice that is not even relevant to their app. It feels like they are our partners.
We recommend Froonze to anyone who wants to improve the overall customer journey via a powerful customer portal with many different functionalities, like loyalty, wishlist and more.

3Birds Gifting
Malaysia
Almost 2 years using the app
Froonze Limited replied March 2, 2026

Thanks so much for such an awesome review!

February 4, 2026

Froonze team is always super helpful! We installed their app on all of our stores now and it always works perfectly. Whenever we need some help or advise from them, they always respond very thoughtfully, like they are part of our team. They really care about their clients. The pricing could not be better. It is very flexible as we don't need to overpay for things that we dont use. Overall, great value!

Bakhache Lifestyle Australia
Australia
Over 1 year using the app
Froonze Limited replied February 4, 2026

Thanks so much for your review!
Our customers are "our team" indeed ❤️

January 21, 2026

Onboarding with the Froonze team was amazing. They answered all questions before installation, even though we bombarded them with quite a few. Alexandru was especially patient, responsive, and helpful throughout the process. The value of the app is amazing as well - it delivers as expected and feels well worth it.

Tiny Afters
Malaysia
19 days using the app
Froonze Limited replied January 22, 2026

Thanks so much for your review!

January 15, 2026

We’ve been using Froonze for a long time and the experience has been excellent. Their support team is hands down the best we’ve encountered, and the flexible pricing lets us pay only for the features we use.

Truefitt & Hill Australia
Australia
Over 1 year using the app
Froonze Limited replied January 21, 2026

Thanks so much for your review!

January 5, 2026

We've been using Froonze for a while now and the experience has been just amazing!
Their team is very professional. When we have questions or additional requests, they listen carefully, try to analyze the problem from different angles and then provide a very good solution. We've used a lot of apps in our store, but never experienced such great customer support! Wishing all the best to the Froonze team!

Truefitt & Hill Malaysia
Malaysia
About 1 year using the app
Froonze Limited replied January 6, 2026

Thanks so much for you review! We wish your business all the best as well!

Edited January 15, 2026

Froonze team always exceeds our expectations! We’ve sent them a few requests, and not only do they resolve them, but they also provide additional advice and even pinpoint issues in our shop that aren’t directly related to their app. They really care. There is also no back-and-forth between multiple tiers of support. All of their team members are capable of solving technical issues which makes their support very fast.
On the technical side, we haven't experienced any significant issues - just minor styling mismatches between our theme and their widgets, which they solved very fast.

The pricing is simply unmatched! We get so much different functionality in one app and each piece is priced very fairly. I hope you guys add even more functionality in the future - product reviews would be an amazing addition!

Bakhache Jewellery
Australia
23 days using the app
Froonze Limited replied January 6, 2026

Thanks so much for you review!

January 2, 2026

We just started using the app and we are very impressed. It is great that the rewards and wishlist functionality is in the same app and the customisation and translation options are more than adequate. The other really nice feature is the store credit reward option instead is the traditional points based reward system.

So far so good and well worth trying out if your interested.

mx4ever
Denmark
3 days using the app
Froonze Limited replied January 3, 2026

Thanks so much for your review! We are happy to hear you liked our loyalty program based on native store credit instead of points