Customily Product Personalizer

Absolutely the best app for product customization, and even better support!

Customily has been a game-changer for our business. It’s more than just an app, it’s a complete solution, thanks to the incredible support and training from Jose and Jhrofey. Their guidance allowed us to achieve every custom design we envisioned. Anytime we had questions or ran into issues (which, in 90% of the cases, were due to our own setup mistakes), they patiently walked us through the solutions, often by setting up Zoom calls to resolve things live.

Their dedication, professionalism, and willingness to help have made a huge difference for us. Without a doubt, Customily is the best app in the industry when it comes to product customization. Highly recommended!

Thank You - Jose, Jhrofy, Henri and Ngoc guys.

Costs way too much to have this many problems. Simple intergration is a severe hassle. The interface doesnt fully show up and there are too many work arounds in the attempt to use it with Shine On. It had potential but fails to save time and almost guarantee that you will spend the Free Trial, trying to learn how to get it to work properly. Too many moving pieces what should have been simple, became quite the nightmare.

I haven’t been using Customily for long, but I’ve had some great experiences with it. To be honest, before choosing Customily, I explored a few other apps with similar features. The main reason I decided to invest in Customily was its user-friendly interface (though I’m still figuring things out and getting used to all its features). What really stood out to me was the multilingual support team. As a beginner, having access to helpful support is essential, and I truly appreciate Customily’s support team—especially Henri Nguyễn, who has been incredibly helpful. Definitely worth using and experiencing!

Excellent interface a bit tedious on somethings and a bit confusing at first. This app was built for people with a bit more advanced knowledge. For the life of me the designs aspect and the product base is a not very intuitive so we use the tenplates 100 percent of the time. The fees are a bit understable. They charge 1.00 basically per transaction per product so build that into your cost. Overall it does a great deal more and the fees of having a print ready file are valuable. But for the love of all thats holy please allow us designers to use designs and merge them to templates. Kudos if we can use and upload ai files as true layers. No real printer uses psds or eps

Customily has been a great addition to my store. We migrated from another product personalizer app and have had a much smoother experience. The support team has been great to work with and quickly address any issues we face as well as actually implementing feature requests we've suggested. Great app highly recommend.

I've compared a lot of personalizers, some with some great features. This one has the most convenient ones. When comparing look for things like the ability to auto generate mockups when others make you manually map your designs onto mockup backgrounds. The ability to allow the customer to move objects around, the ability to have logic that allows the customer to type words and have those mapped to alphabet images. The ability to allow the customer to select their font from a curated list you set. The ability to allow the customer to select the background image or color or resize the image on the fly. Not to mention the ability to remove backgrounds from uploaded images. When you weigh up all the features and ease of use, the monthly fee they charge becomes more reasonable.

I CAN'T BEGIN TO SAY ENOUGH ABOUT THE LEVEL OF CUSTOMER CARE. Customily has a huge learning curve but so far, even if takes some time, I've been able to build out my customization the way I want it.

Even as new features and ideas appear, slowly we are getting my products to where I want them to be. Certain customer care people stand out like Oriana, Julieta and Jhofre when I first started. But to date, I am most elated with the care from Florencia!

Learning and moving thru the obstacles of the last year have been rough but in the end, I'm seeing where my store is getting to where I want it to be. While it was a collective effort, I would like to publicly comment Flor even so much as changing my previous review to commend her for excellent customer care.

Let the sales begin!

This app allows multiple options and visual customization for clients to really see what they are ordering! It also has many different organization and layouts for the front end to see. The assistants and help chats are very helpful as well and very patient with you when you need help. 100% recommend!

Exellent custimizer & preview app, with outstanding team support. After initially installing, I reached out to support who sent me a myriad of resources and got me setup for a free onboarding zoom call. During this call, I met with Jhofre for over an hour. During the call he walked me through setup of several products and options and made sure I was setup for success. Most highly recommend!

Although I have my entire site fot in with this app and it's too much to go back now and change it..they charge you for the service..THEN CHARGE YOU AGAIN WHEN THE CUSTOMER USES IT..$1 FOR EVERY SINGLE TRANSACTION PLUS 50/MONTH...WHICH IS OUTRIGHT REDICULOUS..do not use this service without realizing how much they are taking..absolutely insane..the software is very limited in usability to be charging that much