Reviews (354)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is powerful for extending Shopify’s customer registration and profiles, especially for B2B and wholesale. They use it for advanced forms with conditional logic, document uploads, email verification, and separate retail/wholesale flows, all mapped to metafields and tags. Many highlight secure customer self‑service for account edits, smooth tax/VAT onboarding, strong Shopify Flow integration, reliable performance, and exceptionally responsive, proactive support.

September 10, 2026

too slow most times

Home Essentials & Beyond
United States
Over 1 year using the app
Helium replied September 14, 2026

Woah, so sorry to hear about the performance issues. We'd love to know more. Our development team is checking into this issue. Again, thank you for bringing this to our attention.

September 10, 2026

PAJUNK VetMed
United States
2 months using the app
Helium replied September 14, 2026

Thank you for leaving this review. Please let us know if there is anything we can do to improve our app to better suit your store's needs 🫡

August 24, 2026

Diamond Banc Vault
United States
About 1 year using the app
Helium replied August 25, 2026

Thank you for taking the time to leave this review. I'd love to know more about how Customer Fields could serve your store better. Are their features you'd like to see, or is there a way we can come along side you to accomplish your goal? I'd love to hear more. Please reach out to support.
Looking forward to hearing from you.