Reviews (223)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this tool is a central hub for customer communication, unifying WhatsApp, email, Facebook, Instagram, and more across stores and high-volume teams. They highlight powerful WhatsApp marketing and automation, smooth Shopify integration with dynamic variables, and helpful helpdesk features like ticketing, tagging, and analytics. Performance and pricing are praised, and support is described as fast, hands-on, and responsive to feature requests.

June 7, 2024

Mojaa Maroc
Morocco
8 days using the app
DelightChat replied June 14, 2024

Hi Team Mojaa Maroc,

Thank you for your fantastic review!

If you have any questions or need further assistance, please feel free to reach out.

Best regards,
Thejus

May 2, 2024

Captain India
India
3 months using the app
DelightChat replied October 28, 2024

Hi Team Captain India,

Thank you for your positive feedback! We’re glad to hear that you had a good experience with us. If there’s anything we can do to make it even better, please feel free to let us know. Your feedback is valuable, and we’re here to help however we can!

Regards,
Thejus

April 16, 2025

mima kids
Spain
3 months using the app
DelightChat replied May 16, 2025

Hi Team Mima Kids,

Thank you for your rating. Let us know if there's anything else we can assist you with.

- Baz from DelightChat Support Team