Reviews (223)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this tool is a central hub for customer communication, unifying WhatsApp, email, Facebook, Instagram, and more across stores and high-volume teams. They highlight powerful WhatsApp marketing and automation, smooth Shopify integration with dynamic variables, and helpful helpdesk features like ticketing, tagging, and analytics. Performance and pricing are praised, and support is described as fast, hands-on, and responsive to feature requests.

July 15, 2026

Art By Sehgal
India
6 days using the app
DelightChat replied October 12, 2026

Hi Team Art By Sehgal,

Thank you for the lovely 5-star rating! We're happy to have you on board and hope your experience with DelightChat has been off to a good start.

Looking forward to being a part of your journey!

– Nithya from DelightChat Support Team

May 8, 2026

THE NABILA SHOP
Pakistan
Over 1 year using the app
DelightChat replied June 22, 2026

Thank you so much for the 5-star rating!

We truly appreciate your support and trust in DelightChat over the past year. We're grateful to be part of your journey and look forward to continuing to support your business.

– Dharmapriya from DelightChat Support Team

April 16, 2026

MHYTH
India
About 1 year using the app
DelightChat replied June 22, 2026

Thank you!

We appreciate your continued trust in DelightChat and are delighted to have supported your brand over the past year. We're always here whenever you need us.

– Nithya from DelightChat Support Team

March 17, 2026

Parisbelle India
India
5 days using the app
DelightChat replied March 24, 2026

Thank you so much for the 5-star rating! 💛
We truly appreciate your support and look forward to continuing to work together.

– Nithya from DelightChat Support Team

March 3, 2026

EarthwearIndia
India
4 days using the app
DelightChat replied March 24, 2026

Thank you so much for the 5-star rating! 🙌

We really appreciate your support and are here whenever you need us.

– Balaji from DelightChat Support Team

February 23, 2026

Kosha
India
3 months using the app
DelightChat replied March 24, 2026

Thank you for the 5 stars! 💛

Glad to have you with us, always here to help.

– Dharmapriya from DelightChat Support Team

January 19, 2026

Fairies Forever
India
13 days using the app
DelightChat replied March 24, 2026

Thank you for your feedback! 💛

We’re glad your experience has been positive so far. If there’s anything we can improve to make it a full 5-star experience, we’d love to hear it, always here to help.

– Nithya from DelightChat Support Team

December 19, 2025

Vibe Appeal
India
3 days using the app
DelightChat replied December 29, 2025

Thanks so much for the 5 stars! 🌟

We’re thrilled to have you on board and can’t wait to help Vibe Appeal scale effortlessly through WhatsApp and beyond.

– Balaji from DelightChat Support Team

December 12, 2025

Kalyani Threads
India
7 days using the app
DelightChat replied December 12, 2025

Thank you so much for the 5-star rating, Kalyani Threads!

We’re thrilled to have you on board. Looking forward to supporting your growth on WhatsApp.

- Nithya from DelightChat Support Team

December 3, 2025

SanctuaryLiving
India
About 1 month using the app
DelightChat replied December 8, 2025

Thank you for your support and appreciation!