Reviews (223)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this tool is a central hub for customer communication, unifying WhatsApp, email, Facebook, Instagram, and more across stores and high-volume teams. They highlight powerful WhatsApp marketing and automation, smooth Shopify integration with dynamic variables, and helpful helpdesk features like ticketing, tagging, and analytics. Performance and pricing are praised, and support is described as fast, hands-on, and responsive to feature requests.
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Tool is perfect but beyond that support level is incredible. Highly recommend...
Hi Omer,
Thank you so much for your wonderful 5-star review! We're delighted to know that you find our tool perfect and are especially pleased with the level of support we provide.
Your recommendation means a lot to us, and we're committed to maintaining this standard of excellence for our users in Azerbaijan and beyond. It's our top priority to ensure that you have the best experience with DelightChat.
Thank you for choosing us, and we look forward to continuing to support your business needs.
- Thejus
DelightChat
I switched from Wati to DelightChat, and the overall experience has been great, with better features and excellent customer service.
Hi Team TEIA,
Thank you so much for making the switch and for the lovely feedback! We’re delighted to hear that you’re enjoying the features and service. It’s always our goal to deliver more value and better support every day.
– Dharmapriya from DelightChat Support Team
The app is very user-friendly, with highly responsive support that helps configure the app to fit your needs. The team’s assistance is prompt and effective.
Hi Team Rönner,
Thank you for your kind words! We're delighted to hear that you find DelightChat user-friendly and that our support team has been able to assist you effectively. We're always here to ensure the platform fits your needs perfectly. Your success is what drives us!
Regards,
Thejus
Amazing app! Lets me control all my comunications in 1 PLACE! PLus its safes time with automated responses that save on agents and speeds up the answer time for clients.
Thank you fixoem.com team, it's such a delight to hear words of praise from you!
We're happy you found Automation valuable. We highly recommend you also try help-centre articles through the self-serve widget on your website. This way your customers can find responses to common FAQs all by themselves :)
All the best!
Devina
Product Manager @DelightChat
Great App! I can receive messages from Facebook and Instagram customers of the 7 brands in a single app, in addition to Whats app and mail from the web store. It helps me to organize myself and to refer the questions of the clients to the people in charge within the company.
Thank you for your positive review! We're delighted to hear that DelightChat has been a valuable tool in consolidating messages from various platforms and helping you organize your customer inquiries.
Your feedback is greatly appreciated and motivates us to continue improving our service. If you ever need assistance or have suggestions, don't hesitate to reach out.
Thanks for being a part of the DelightChat community.
This App is just amazing, support is awesome - they even added a feature to the app upon request. Preetam and his team are doing a great job. Imho there is no better helpdesk-ticket system for shopify, definitely best value for price and didn't even tried the whatsapp feature.
Hey DerAusleger Team, thank you for such a supportive review! Wishing greater heights for your amazing brand, DerAusleger.
Das beste Tool, was wir für den Kundensupport gefunden haben!! Keine unnötigen Features oder überladene Oberflächen, sondern auf das nötigste Beschränkt und sehr durchdachtes System. Der Kundensupport ist der Beste, den ich jemals gesehen habe. Jederzeit erreichbar und sehr hilfsbereit! Unschlagbar!
Cannot thank you enough Swissgadget team for your appreciation and love. We hope to continue to delight you, always!
Best Regards,
Team DelightChat
Después de mucho buscar alternativas para gestionar todas nuestras cuentas de contactos de nuestros clientes (RRSS, Email, Whatsapp, Tienda web, entre otros)… encontramos la gran plataforma DelightChat. Estamos muy satisfechos con los resultados obtenidos, por sobre todo la ayuda que nos ha brindado para potenciar al máximo los canales de contacto, además de, el apoyo constante que nos brindan ... recomendados al 100000%
Hola MiniNuts,
¡Muchas gracias por tu excelente reseña! Nos alegra mucho saber que DelightChat ha sido la solución que estabas buscando para gestionar todos tus canales de contacto.
Es fantástico escuchar que nuestra plataforma te ha ayudado a potenciar tus canales de contacto y que estás satisfecho con los resultados obtenidos. Tu éxito es nuestro éxito.
Agradecemos tus amables palabras sobre nuestro apoyo constante. Estamos aquí para ti siempre que nos necesites. ¡Gracias por ser parte de la familia DelightChat!
Saludos,
- Baz
DelightChat.io
Great app, Great support!
Hi Team Tufanlar Kuyumculuk,
Thank you for the great feedback! We’re thrilled you’re happy with the app and our support. We’re always here to help you succeed!
Regards,
Thejus
Really good customer service i recommend it.
Hi Team Verken.cl,
Thank you for your kind review! We're elated to hear that you had a great experience with our customer service.
If you have any questions or need further support, please feel free to reach out.
Best regards,
Thejus
