Reviews (223)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this tool is a central hub for customer communication, unifying WhatsApp, email, Facebook, Instagram, and more across stores and high-volume teams. They highlight powerful WhatsApp marketing and automation, smooth Shopify integration with dynamic variables, and helpful helpdesk features like ticketing, tagging, and analytics. Performance and pricing are praised, and support is described as fast, hands-on, and responsive to feature requests.

November 13, 2025

DrSleeep.ae
United Arab Emirates
10 months using the app
DelightChat replied November 20, 2025

Thank you for sharing your feedback!

November 6, 2025

Team Academy Global
United States
1 day using the app
DelightChat replied November 20, 2025

Thank you for taking the time to rate us!

November 6, 2025

Herbal Pharm Singapore
Singapore
21 days using the app
DelightChat replied November 20, 2025

Thank you!

September 23, 2025

Mojaa Nigeria
Nigeria
About 2 months using the app
DelightChat replied September 24, 2025

Hi Team Mojaa Nigeria,

Thank you for the 5-star rating! We're glad to know you're enjoying DelightChat. If there's ever anything we can do to make your experience even better, just drop us a message.

– Nithya from DelightChat Support Team

August 20, 2025

Ringshing.com
Pakistan
Over 2 years using the app
DelightChat replied September 5, 2025

Hi Team Ringshing,

Thank you so much for the wonderful feedback! We’re so glad to know that the integrations and support channels have made your experience seamless. Always here to help whenever you need us!

– Nithya from DelightChat Support Team

May 19, 2025

DOG D Originals
India
3 months using the app
DelightChat replied May 20, 2025

Hi Team DOG D Originals,

Thanks a ton for the 5 stars! If you ever need help or have feedback to share, we’re just a message away.

– Nithya from DelightChat Support Team

February 17, 2025

The Mahua Store
India
9 months using the app
DelightChat replied May 16, 2025

Thank you for choosing DelightChat! We're here to make your communication and support experience seamless. If you ever need any assistance or have any questions, please don't hesitate to reach out. We’re always happy to help!

October 3, 2024

Masumi Mewawalla
India
3 months using the app
DelightChat replied October 28, 2024

Hi Team Masumi Mewawalla,

Thank you for your positive feedback! We’re glad to hear that you had a great experience with us. If there’s anything we can do to make it even better, please feel free to let us know. Your feedback is valuable, and we’re here to help however we can!

Regards,
Thejus

June 10, 2024

somersault.life
India
About 1 year using the app
DelightChat replied June 14, 2024

Hi Team Somersault.life,

Thank you for your wonderful review! 

Please feel free to reach out to us if you have any questions or need further assistance.

Best regards,
Thejus

June 10, 2024

Style Island
India
Over 1 year using the app
DelightChat replied October 28, 2024

Hi Team Style Island,

Thank you for your positive feedback! We’re glad to hear that you had a good experience with us. If there’s anything we can do to make it even better, please feel free to let us know. Your feedback is valuable, and we’re here to help however we can!

Regards,
Thejus