Reviews (289)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a major time saver for DHL/Post shipping, automating labels and customs documents in seconds, including bulk creation and mixed letter products. It pulls data directly from Shopify, supports Paket, Warenpost, letters, returns, and integrates well with DHL contracts and Portokasse. Many highlight its stability, continuous improvements, and exceptionally fast, friendly support that quickly resolves configuration issues.

August 15, 2022

Die App funktioniert einwandfrei. Bei offenen Fragen ist der Support schnell und kompetent zur Stelle.

Salufast
Germany
20 days using the app
DHL replied October 24, 2022

Hallo Salufast,

vielen Dank. Unser Support-Team ist bei Fragen immer gerne behilflich.

August 17, 2022

Makes shipping a lot faster and easier. I had some problems setting it up but the support was excellent.

TRUE O X
Germany
12 months using the app
DHL replied October 24, 2022

Hello True ox,

thank you very much, we are very pleased.

April 28, 2021

The DHL App works fine for us - the customer service is fast and helpful. No complaints, we are very happy.

HANDS OF GOD FOOTBALL
Germany
8 months using the app
September 3, 2020

The app seems to suit all of my needs. It's backed by excellent, very quick customer service. No complaints.

City Slang
Germany
9 days using the app
DHL replied September 3, 2020

Vielen Dank für Ihre Bewertung!

May 7, 2021

The customer support was very helpful. We were able to set the all and create labels for our online customers.

Maison Hēroïne
Germany
8 days using the app
August 3, 2021

Very useful app, good support, thank you so much! We had a problem in the first place but got excellent support.

Kultsnack
Germany
5 months using the app
Edited April 7, 2021

Bei Fragestellungen und Problemen mit der App, hilft der Support mit Kenntnis und schneller Hilfe sehr gut weiter!

XLETIX Shop
Germany
5 months using the app
DHL replied April 7, 2021

Bitte Entschuldigen Sie die Änderung, aber Sie haben nun die Möglichkeit aus einigen Formaten direkt in der App zu wählen, der Support hat Ihnen bereits direkt eine Hilfestellung zukommen lassen.

August 10, 2021

Wir verwenden die App seit kurzem, soweit sind wir zufrieden. Der Support ist sehr hilfsbereit und schnell. Vielen Dank!

Bastelschachtel
Austria
2 months using the app
DHL replied November 10, 2022

Hallo Bastelschachtel,
vielen lieben Dank!

May 13, 2021

Perfekte Integration und hervorragender sowie schneller Kundensupport. Sehr ausführliche Dokumentation. Sehr zu empfehlen!

RIDERS GONNA RIDE®
Germany
9 months using the app
April 21, 2021

Wonderful App! works great! support is fast and helpful! i am really greatful for this app because it makes my life easier :-)

SPRINGSTOFF
Germany
8 months using the app