Dibs – Preorders & Backorders

Dibs – Preorders & Backorders

Reviews (144)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for managing preorders, backorders, and deposits, especially for launches, stockouts, and made‑to‑order workflows. They say it’s easy to set up, works reliably out of the box, and quickly recovers revenue that would be lost when items are unavailable. Many highlight flexible stock control, preorder labeling, UI customization, multilingual support, and exceptionally fast, hands-on support that helps with custom theme integrations and setup.

February 2, 2026

The Dibs app makes it easy to take pre-orders and the support team provided immediate help with getting the display exactly like I needed. Much appreciated and highly recommended!

Faith & Family Publications
United States
About 2 hours using the app
Logbase replied February 3, 2026

Your outstanding review means a lot to us. It energizes our commitment to excellence and fuels our drive to meet your expectations. Thank you for your wonderful feedback.

February 1, 2026

Gumika, Akshaya, were both absolutely amazing and on point - all issues resolved !! super happy !

Maison Sable
Malta
About 1 hour using the app
February 2, 2026

Awesome support from the team. Highly recommended - one of the most straightforward app to take down payment for preorder or back order. Love it.

Outdoors Lifestyle
Australia
5 days using the app
January 28, 2026

Akshya was AMAZING! She was able to answer all of my questions. She was very knowledgeable of the products/services. I feel very confident an comfortable using this tool now.

Jolie Strands
United States
1 day using the app
January 26, 2026

I installed this app today and needed some small assistance, I booked a call within 1 hour and Akshya was very knowledgable and helpful. She escalated my needs correctly. Really great service from an app!

NipCo.
Australia
About 3 hours using the app
January 26, 2026

Superb interface and very friendly and quick support!!!

Poorvaa Productions
India
3 days using the app
January 22, 2026

Barath best assistant for Dibs. Thank you very much.

Taka Vintage
Lithuania
About 1 hour using the app
January 21, 2026

Cool product and when I couldn't figure something out I genuinely the best customer experience I've had in a really long, long time. Thanks Suki!

Retro Fantasys
United States
About 13 hours using the app
Logbase replied January 22, 2026

Your outstanding review means a lot to us. It energizes our commitment to excellence and fuels our drive to meet your expectations. Thank you for your wonderful feedback.

Edited January 15, 2026

Perfect service. Akshya is amazing!

Czapek Americas Inc
United States
22 days using the app
January 8, 2026

great customer support, i had an issue which i just couldn't solve.

Barath was super helpful, he sorted out my issue and explained it to me and how to do things in the future.

I would recommend using the team for any issues.

many thanks

BESPOKE BEARS
United Kingdom
4 days using the app