Dibs – Preorders & Backorders

Dibs – Preorders & Backorders

Reviews (144)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for managing preorders, backorders, and deposits, especially for launches, stockouts, and made‑to‑order workflows. They say it’s easy to set up, works reliably out of the box, and quickly recovers revenue that would be lost when items are unavailable. Many highlight flexible stock control, preorder labeling, UI customization, multilingual support, and exceptionally fast, hands-on support that helps with custom theme integrations and setup.

March 25, 2026

Super quick and responsive support that makes impossible possible. Highly recommended!

Clear River Games Online Shop
Sweden
13 days using the app
Logbase replied March 26, 2026

Thank you so much for your kind words! We're really glad to hear that you had a great experience and that the preorder setup was smooth for you.

June 18, 2026

Really good, easy to set up and wonderful customer service

Masky
Colombia
About 13 hours using the app
Logbase replied June 19, 2026

Thanks so much for your kind words! 😊 We’re really happy to hear that you found the setup easy and had a great experience with our customer service. Your support truly means a lot to us, and we’re always here if you need anything in the future.

March 24, 2026

Amazing customer service and was helped very quickly in setting up preorders correctly as I was a bit confused. But everything was done perfectly and I'm very happy so far!

Mr & Mrs Christmas
Australia
About 2 months using the app
Logbase replied March 26, 2026

Thank you so much for your kind words!

We're really glad to hear that you had a great experience and that the preorder setup was smooth for you.

June 16, 2026

Barath was helpful

josydelices.com
France
7 months using the app
Logbase replied June 19, 2026

Thank you so much for your kind words!

May 5, 2026

Perfecto, sencillo. El equipo tecnico muy bien

NUEVA PARTIDA +
Spain
26 days using the app
Logbase replied May 6, 2026

Thank you for the fantastic 5-star review! It truly makes our day and inspires us to keep doing our best!

February 17, 2026

Good experience connecting with Barath. Keep it up.

ZEDMED-UK LTD
United Kingdom
2 months using the app
February 16, 2026

Boomika was excellent in assisting me with my concern and customising the Dibs app to suit my needs. She was very patient with me as I am a new at using Shopify. Highly recommend the customer service.

Shake It Dance
Australia
About 5 hours using the app
Logbase replied February 16, 2026

Your outstanding review means a lot to us. It energizes our commitment to excellence and fuels our drive to meet your expectations. Thank you for your wonderful feedback.

February 6, 2026

We are still in the process of setting up our store, and the Dibs installment payment feature is exactly what we needed.
The support team helped us quickly разобраться in everything that was unclear and gave us very helpful advice — in fact, much more detailed and extensive than we could have expected.
You can really feel that the team genuinely cares about helping and making sure the issue is resolved properly.

Highly recommended!

Academy of Management Art (Академия Владимира Тарасова)
Estonia
29 days using the app
February 5, 2026

Amazing customer support! They went above and beyond to help me test the feature and get it configured correctly. Highly recommend.

Full Send Paintball
United States
About 19 hours using the app
April 28, 2026

Perfect contact with the support.....quick solution

Misterraclette
Switzerland
3 days using the app
Logbase replied May 6, 2026

Thank you so much for your kind words! We’re really glad to hear you had a great experience. If you need any further assistance, we’re always here to help 🙂