Dibs – Preorders & Backorders

Dibs – Preorders & Backorders

Reviews (144)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for managing preorders, backorders, and deposits, especially for launches, stockouts, and made‑to‑order workflows. They say it’s easy to set up, works reliably out of the box, and quickly recovers revenue that would be lost when items are unavailable. Many highlight flexible stock control, preorder labeling, UI customization, multilingual support, and exceptionally fast, hands-on support that helps with custom theme integrations and setup.

December 18, 2025

Recommend this app as it got a simple deposit function up and running well with the customisation we needed. Really great experience with the support team of this app. They patiently went through everything with me and got the app working exactly as I wanted. They anticipated some issues and troubleshooted them for me. Thanks to Boomika and the other members of the team who got the app working really well for us.

Madcap Cottage
United States
About 3 hours using the app
April 15, 2026

Neat little app, that kinda just works.

Dib reps doing Zoom support meetings are very knowledgeable & helpful.

Geely Deer Park
Australia
About 18 hours using the app
Logbase replied April 16, 2026

Thanks so much for your kind words! 😊
We’re really glad the app has been working smoothly for you, and it’s great to hear our Zoom support team could help. Always here if you need anything!

Edited December 11, 2025

Really happy with Dibs so far. The app is free, easy to install and set up, and the ui is clean on our product pages.

What stands out most is the support – any time I’ve had a question, the team has replied quickly and helped me get things sorted. For a free app, the value is awesome.

Cub Campers
Australia
3 months using the app
August 13, 2025

As a small business, finding the right tools is super critical. DIBS has been the perfect solution for our made-to-order workflow. The implementation was seamless and we were live in minutes. The features are practical and work flawlessly, especially the order limits which help us manage our capacity.

What truly sets them apart, however, is the support. The team was on standby to help with our initial queries and was incredibly supportive throughout. For a small store like ours, knowing that responsive and helpful support is there is invaluable. This app and the team behind it have earned our highest recommendation!

Shop Magic Supplies
India
About 1 month using the app
Logbase replied August 25, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

May 16, 2026

Amazing app, works great and Support is great,

Island Roots
United States
About 7 hours using the app
Logbase replied May 18, 2026

Thank you so much!
We’re glad to hear that the app is working great for you and that you had a good support experience. We truly appreciate your support!

May 15, 2026

Nice CS, answers are helpful and quick. Good app!

Bliss & Bless
Hong Kong SAR
7 months using the app
Logbase replied May 18, 2026

Thank you so much for your kind words! 😊
We’re glad to hear that you found our support helpful and quick. It really means a lot to us. Please feel free to reach out anytime if you need any further assistance with the app.

May 13, 2026

Vignesh was great! thank you!

Moonlit Pantry Bakery & Cafe
United States
6 minutes using the app
Logbase replied May 15, 2026

Thank you for the fantastic 5-star review! It truly makes our day and inspires us to keep doing our best!

April 3, 2026

easy to use and the cs is very helpful

SDY
Indonesia
43 minutes using the app
Logbase replied April 6, 2026

Thank you so much for your wonderful review😊

Your feedback truly means a lot to us and motivates our team even more to keep delivering the best possible service to our customers.

March 31, 2026

Really great customer service. They have helped me out tremendously setting up the app and are very quick at responding. Great app and heaps of functions.

Santos Organics
Australia
About 2 hours using the app
Logbase replied April 6, 2026

Thank you for your review. Your feedback truly means a lot to us and motivates our team even more to keep delivering the best possible service to our customers.

May 15, 2026

This app is amazing, but the customer service is out of this world. This is what top tier customer service is. Companies all over the world could learn from this.

MIKLN - Forget Fashion
Netherlands
About 1 hour using the app
Logbase replied May 18, 2026

Your words truly mean a lot to our entire team. We always strive to provide the best possible support experience, and hearing feedback like this genuinely motivates us to keep doing our best every single day.

We’re really grateful for your support and for taking the time to share such kind feedback. Please know that we’ll always be here whenever you need any assistance. 😊