Reviews (186)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a powerful promotion engine for complex discounting, handling stacked discounts, BOGO, free gifts, tiered and VIP offers, and dynamic pricing across the site. Many report it replaces multiple apps, boosts revenue and conversions, and works well for high-volume and multi-store setups. Support is frequently praised as fast, patient, and hands-on, and merchants note ongoing feature improvements and strong Shopify Plus compatibility.
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This is by far the best offer app I have found on Shopify. So many great features, my favourite being dynamic pricing which a lot of other apps lack. Their support is great, and they are always looking to update things so that they are compatible with shopify updates.
I requested a refund as their app did not work once with my theme. I have paid them 3 times in a row and their app did not work. Their support was terrible and took to long to work on my store properly. I can't pay for a app if it does not work and can't just pay for support.
Hi there! We have reviewed the charges for the app applied to your account by Shopify. You received one charge only. You installed on November 28, 2020 and uninstalled on January 19, 2021 and benefited from a 14-day free trial. As discussed via email, your claim (paid 3 times in a row) is indeed incorrect.
We have also reviewed your support requests. Our support team have helped you with three separate tickets. We're sorry to hear that you feel the support received was insufficient. We'll use your feedback to improve the support we provide for Discount Ninja!
This app is intuitive as Shopify apps go, but the shining star of the entire experience was Bart, who went out of his way to help me with an issue on my store. He is a tremendous asset to this app. The pricing discounts are also very deep and varied, it will help you to make better discounts, for sure.
Discount Ninja is an absolute workhorse. It does all of our campaign's heavy lifting in terms of execution and reporting. The best thing about the app is the support, real people who go the extra mile, I have no hesitation in recommending Discount Ninja to anyone who struggles with their marking campaigns
This app has helped resolve a number of issues we were having with discount codes, the support got back to us quickly and sorted out all our issues. I recommend Discount Ninja, and the guys at support will help you in getting it all set up, and will even put in a fix if you need it in the code, great service and sales tool.
In the 3 years I have now worked with Shopfy, the team behind Discount Ninja are by far and away the best App developer I have worked with. Not only is their App well-designed and robust, it is great value.
The final piece of the puzzle is the above-and-beyond customer service from the entire team. 6 stars!
Well done guys!
Support is Everything!!! The support team does not give up on you -they stay with you .i love Discount Ninja-the support is FANTASIC!!!!! if i need help they always get back yo me with clear directions- i really appreciate their efforts . they have also helped me build promos Try them they really work hard to make your promos GREAT
This app was a life saver in preparation for Black Friday! It allowed me to set up multiple promotions, something Shopify does not offer on its back end. I am so excited for all the promotional possibilities and our customers will be very happy! Customer service was GREAT and assisted me right away! I highly recommend this app for stores!
This app is a lifesaver! If you need discounts to stack, need discounts to not stack, need tiered discounts, need ways to offer discounts to selected groups of people, need ways to bypass Shopify's basic level of discounts... THIS IS THE APP TO HELP YOUR STORE. Easy to use, keeps getting better, great service and assistance from the team!
This is the only app we've been able to find that allows you to setup a discount code for affiliate partners that doesn't require additional work for the consumer. The team was very helpful in setting everything up – one of their developers sat on a video call to talk through the setup and help us get the first one in place. Very helpful!
