Reviews (186)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a powerful promotion engine for complex discounting, handling stacked discounts, BOGO, free gifts, tiered and VIP offers, and dynamic pricing across the site. Many report it replaces multiple apps, boosts revenue and conversions, and works well for high-volume and multi-store setups. Support is frequently praised as fast, patient, and hands-on, and merchants note ongoing feature improvements and strong Shopify Plus compatibility.

December 2, 2021

We like to do GWP promotions in which the gift is preselected. We wanted an app that automatically added this to our carts so our customers didn't have to do anything extra. Works perfectly! Had an issue initially in the set-up (user error). Support was fast & efficient in helping resolve the issue. Looking forward to doing other fun promotions with it.

BoudoirNoir
United States
4 months using the app
February 20, 2021

Excellent app. It is flexible and functional and has everything we need to run promotions. I appreciate the analytics too. Attention! There is some learning involved, which is to be expected with something so comprehensive. But, once you get the hang of it, you are all set. Support is awesome; very quick to respond, really helpful and patient and thorough. I recommend.

Oberon Design
United States
3 months using the app
April 6, 2022

The app has the best features when it comes to setting up promos, dynamic pricing, exclusive discounts, etc. We have a complex BOGO offer and this is the only app we're able to use for it. The support is great and is always responsive. There was a minor issue with the recent update but it was resolved right away. Overall, we're quite satisfied for more than a year now.

Vision Express PH
Philippines
Over 1 year using the app
January 12, 2021

Since launching our Discount Ninja app earlier this month, we have noticed an uptick in conversions and revenue. We canceled another app in order to give DN a try and are very pleased with the results so far. The team is quick to respond to questions and have a great attitude while working with new customers who are learning the app. DN is best-of-class in my experience.

Aqua Design
United States
About 1 month using the app
November 25, 2021

The best Shopify app you can find for adding multiple discounts to your store. I recommend it to any merchant who is willing to add these kinds of capabilities and to install it with patience. Their support team is awesome and you'll need their help to get the full features of it. Limoni Apps Team has created one of the most powerful apps to add discounts to your store.

Lavani Jewels
Spain
About 2 months using the app
August 22, 2022

Such a great app! This is the only app we use for sales, as the features give us exactly what we need to facilitate a solid promotion for our large customer base. The representative we deal with, Bart, always goes above and beyond for our account and answers us promptly! He's so knowledgeable, helpful and patient and we're so appreciative for him and the team at Discount Ninja!

PPE Supply Canada
Canada
Over 1 year using the app
June 10, 2021

What an amazing Team and app. If you are having problems with the Shopify Shipping charges. This has been extremely easy to figure out with an amazing Customer Service Team make sure to give all the information I need to be successful in making the promotion I'm looking for. They give photos, step by step procedures and quick on responding on any questions I may have. Thank you for all of your help!

Posh Puppy Boutique
United States
About 5 hours using the app
May 8, 2018

Absolutely love this app! With the help of their support team, this was very easy to set up and begin using in our store. The dynamic pricing feature is the best! I searched for a while to find an app that could show my customers their deal upfront, and I finally found it with discount ninja! Their support team goes above and beyond to help you optimize the app for your store's needs. Really great choice!

Rudyprojectna
United States
7 days using the app
August 23, 2017

Excellent app. I use it to run secret sales to my VIP customers and do A/B tests on pricing. It works great. Finally i can give a unique discount code to each client THAT expires after x time, so i don't need to worry about coupons being distributed everywhere on the web. Brilliant.

The developer continues to add really great features. Really great support. I cannot wait for the reports to become available.

Offernova
United States
About 2 months using the app
January 3, 2022

The support from Limoni is some of the best I've received from any SAAS company. They always go above and beyond to make sure everything is working as intended. As a shopify plus user there's a bunch you can do with shopify scripts but Discount Ninja is still preferred for simplicity, support and capabilities. They are the package deal, and you can have your own package deals too with discount ninja. haha. Keep up the good work, love the app!

TSRE | Tampa School of Real Estate
United States
About 1 year using the app