Reviews (762)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app delivers a much better search experience than Shopify’s native search, especially for large catalogs. It’s described as faster, more accurate, and forgiving of typos, which reduces “no results” and boosts conversions and sales. They value the clean, image-rich interface, powerful merchandising tools, detailed analytics, and easy setup. Support is frequently praised as proactive, hands-on, and helpful during onboarding and optimization.

January 17, 2023

Doofinder gives us a much more excellent customer search experience and the ability to view what searches our customers are making, click-through rates, and other information that helps us further improve the website. Daniel has been great, keeping in contact throughout the trial period and setting up meetings to help get the search bar integrated on our website and optimized.

Stat Medical Canada
Canada
28 days using the app
June 5, 2023

We have truly appreciated the trial period to really understand the value of DOOFINDER! We received excellent customer service, with recommendations, suggestions and help setting up features that are most relevant to our products and website. In the first 30days we were able to make adjustments by adding a redirect and add to our product line to meet the needs of our customers.

Kim & Garrett Make It!
United States
About 1 month using the app
May 10, 2022

Really great search app. It does so much more than just provide a search for the customer. It also has a powerful analytics functionality. Although slightly complicated to learn, only because of the depth of function, the customer service is EXCELLENT. Our account rep Nick is easily reachable, in fact, he reaches out weekly until you don't need him anymore. I highly recommend Doofinder.

Poltex
United States
27 days using the app
Edited February 9, 2023

DoFinder is a very good Search Engine Tool that can make a big difference in your store conversion rate by giving your customers better searlch results,
their customer service is super excellent espacially Roco; thanks for your support & patience, all set up now!
The only concern in my openion is the pricing which is high & need to be revisited.
https://nutritionplus.com/
Thanks
Walid

Nutrition Plus
Canada
About 1 month using the app
September 29, 2020

Magic! Worked instantly on my store. I have been investigating a better search function that would have cost far more. The additional options and features are also a plus which I will start investigating as well. All round great addition to my store as it has cut down inbound queries of clients looking for items etc so freeing up time for my staff to concentrate on other service queries.

Future Light - LED Lights South Africa
South Africa
About 2 months using the app
October 17, 2022

This app works great on our site and improves the overall shopping experience for our customers. I like the personalized search feature that acts similar to an amazon search result. The customization and AI on this app is far advanced compared to the shopify default option. The sales rep Anthony has been helpful in getting us setup and explaining all the features and benefits of the app.

FROG SAC
United States
About 1 month using the app
March 29, 2023

Doofinder has been a great addition to our store, and I would recommend it to anyone looking to improve their search functionality and increase sales! Kieran has been extremely helpful throughout the entire onboarding process. He walked us through the entire setup, answered all our questions, and provided valuable insight on how we can maximize all features of the app. 5 stars all around!

Integrity Bottles
United States
About 2 months using the app
June 25, 2021

What an amazing experience it has been to find DooFinder. These guys called a few months ago, i have to admit i was skeptical at first and worried it was just another search app, but boy have they proved me wrong! Lennon has taken us through the whole process and the app is amazing. I could not praise Lennon enough, he is brilliant. If anyone is in doubt, just do it, you will not regret it!

Personalised Gifts and Photo Gifts by Always Personal
United Kingdom
3 months using the app
September 24, 2021

While I was a little skeptical at first of any cold call, and I didn't know I was looking for this improvement. Ivan was most helpful in creating a new upscale look for my website and was a pleasure to work with. I am still interested in the long term effects it may have in increasing sales but the AI in the technology really seems to increase possible search results and is very impressive.

Agri Feed Pet Supply
United States
29 days using the app
Edited January 31, 2023

We have thousands of active products on our site. Navigation had been a challenge we faced for a long time. DooFinder had immediate and significant positive impact on search and site navigation for our customers, increasing sales and conversions. Support is knowledgeable and responsive. We're implementing other included resources. Wish we had found them sooner and HIGHLY recommend DooFinder.

Total Finishing Supplies
United States
5 days using the app