Reviews (762)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app delivers a much better search experience than Shopify’s native search, especially for large catalogs. It’s described as faster, more accurate, and forgiving of typos, which reduces “no results” and boosts conversions and sales. They value the clean, image-rich interface, powerful merchandising tools, detailed analytics, and easy setup. Support is frequently praised as proactive, hands-on, and helpful during onboarding and optimization.
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I was having real issues with the Shopify search bar bring zero results back to customers due to spelling issues so decided to give this a go. I was contact by Shaun who talked me through the features and what this search bar could do, he was very helpful, patient and knowledgeable. The search bar itself looks great and is easy to use for the customer. I am very pleased with the features that I have used so far
I did love this app when it worked however searches even by the exact name are not working for me. I have reached out twice for help once 20 days ago and second time 12 days ago. I am cancelling my service. Too bad, it was good while it lasted but customer service seems to be lacking once they have your money. I even pay for the upgraded plan and am paying $129 US per month. Save your money and find another app.
We sincerely apologize for not meeting your expectations and the inconveniences caused.
We fell short in providing the level of support and service you deserve.
As per our meeting yesterday we understand that it is now solved to your satisfaction. Thanks for giving us that second opportunity.
Doofinder as added loads of productivity to our website. We are now able to advertise in our search bar, and give our customers a better search experience as a whole than the basic search function of our website.
Their support team, especially Qas, has been wonderful in answering our questions and finding solutions for any problems we have faced while trying to customize Doofinder for our needs.
Highly recommend.
We have used the product for the free 30 days trial and it is fantastic. It helps the customers to find everything in our website with ease and additional sales.
I have no hesitation to recommending the Doofinder to anyone who is interested in growing their business.
We have now committed to using the software permanently on our website.
Shaun Kilby assistance was very helpful in setting and running the systems.
Espectacular, poco más que decir
Este buscador, instalado en minutos ha incrementado nuestras ventas y mejorado la usabilidad de la página muy considerablemente.
Carlos, el representante, ha estado disponible incluso fuera de horario para resolver cualquier cuestión o ayudar con cualquier tema al instante!!! Explicado todo a la perfección, un servicio de 10. No os lo penséis dos veces y probadlo, ¡me lo agradeceréis!
I worked with Sulaiman, he is handling our account and it's been great. We are able to see the traffic of our page very useful analytics such as searches made, searches without results, and much more. Not only do we get analytics, we also get a beautiful front-end interface for the customer to easily view products with many different features including filtration by categories to your needs, and much more.
Thank you!!
We have tried a few search bar extensions for our website, but this one works great and the service received from Jovil was clear and easy for us as the background user for our website. The auto learning technology really enhances our users ability to search and makes it easier and nicer to signpost customers to our search bar. We would highly recommend to others to try the free trial and get a feel for this great tool.
It has been great working with Andrew getting things set up to benefit our online store! He has been really patient, and great about getting back to me with answers to any of my questions. The free trial of the Doofinder App was super helpful to get an actual visual on what is happening with our site, and I am excited to see what the future holds for our online sales with this helpful tool.
5+ star rating for Andrew! =)
The installation and integration with our website were very smooth. Doofinder makes your entire site searchable and includes suggestions for misspelled entries or items that are not listed on the site which is very helpful for conversions. Sara was very attentive and quickly implemented any customization requests I needed that weren't editable through the customer dashboard. She was always available to answer any questions!
A gentlemen from doofinder contacted me to say that there app could help are website. He was absolutely correct, it is a brilliant tool that makes it so much easier for customers to use the search bar. But not only that, there is a great selection of extra features that make for a great way to push sales through our website. Thanks to Carlos for all his help, I haven't had to do anything but a few details and learn the ways!!
