Reviews (762)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app delivers a much better search experience than Shopify’s native search, especially for large catalogs. It’s described as faster, more accurate, and forgiving of typos, which reduces “no results” and boosts conversions and sales. They value the clean, image-rich interface, powerful merchandising tools, detailed analytics, and easy setup. Support is frequently praised as proactive, hands-on, and helpful during onboarding and optimization.

March 11, 2021

The Doofinder search bar features really helped our customers find what they were looking for, and the designers made it so that it fit right in with the theme of our webpage. The sales we have captured from Doofinder have already payed for itself within the first week of use. Imanol was great throughout the whole setup process and couldn't have made it any easier! Thank you for the great customer service and valuable product.

Ramjet Racing
United States
28 days using the app
May 27, 2022

We saw a noticeable increase in conversions from the search bar during the trial period and Peter Aron our Ecommerce Search Specialist was great to take time to make sure we understood how to use the system. He helped us understand more of where our stats could be and gave suggestions of what to do using the DooFinder Search Bar. Any question we had he was right there to guide us through the process. Thank you Peter and DooFinder.

restorehopeoils
United States
17 days using the app
January 30, 2023

Doo Finder is excellent.
Its search system allows my potential customers to find your products easily. In addition, their customer service is fantastic. They are attentive and willing to help. Really hard to find good customer service these days!
Kate Keigler has been very helpful; she explains everything in detail and is always willing to help. I'm sure it was a good business decision to work with DooFinder.
I totally recommend it!

Officechairsoutlet
United States
About 1 month using the app
May 25, 2022

Doofinder has been very helpful in further understanding customer interactions on our website and learning more about their search behavior. We also feel like Doofinder provides a better customer experience while searching on our website. We were a bit hesitant to install, but Peter Aron has been fantastic! We are very thankful for the amount of time he has spent with us in the onboarding and answering all our questions. Thank you, Peter!

AJ Tack
United States
About 1 month using the app
April 21, 2021

Just started using the app and love it already. It's user friendly and the customer service is awesome. Kiran answered all my questions, was great about calling on time, and was very patient. The only thing I don't appreciate is that to have the app sync with shopify more than once per day is a paid feature, so any newly added products during the day won't show up until after the sync point. I think this should just come built in to the app.

birds & words {a home boutique}
United States
23 days using the app
May 13, 2022

This app does exactly what you need it to. My representative Andrew guided me through the whole process from start to finish. He was very informative making sure i could utilize all fo the tools it had to offer and even helped me make a personalized plan to accomidate my budget. Im so glad i took his call and put this on my store it doubled our sales the week it was implemented and ive noticed it uptrend from there. Thank you Andrew so much.

Capture Integration
United States
29 days using the app
October 6, 2022

This app is GREAT! We had issues with customers not being able to find products in our Shopify store and since adding the app the messages and phone calls have almost went away. Our sales from searches have sky rocketed. George with Doofinder has been phenomenal as well. When the Hurricane hit Florida he was able to help extend our trail while we got things back in order and helped with every question along the way. Highly recommend this app!

Conkey's Outdoors
United States
About 1 month using the app
March 31, 2023

Doofinder has completely changed the game! It has transformed my business. Kieran has been incredibly helpful and patient as we integrated this app into our platform. He has been so prompt and quick to answer every one of our questions, and gave us a quick and simple solution to any issue we faced. Tailored service and advice to your store, your market, and your audience. Extremely knowledgeable and the best customer support I have ever experienced!

KINGTOYS.ca
Canada
3 months using the app
February 24, 2023

As a business that sells a very niche, unique product this is a very helpful way for visitors to navigate my ecommerce store. For those new to my site, it is a discovery process to understand the many different designs of original art museum banners I carry. The tool has yielded a lot of searches already and it is super easy for visitors to use. The backend is simple to navigate as well. Thank you to Nicole for her thorough explanations and professionalism.

BetterWall
United States
28 days using the app
November 19, 2021

We implemented DooFinder just about two weeks ago and the results that we've seen have been more than 5x the average that DooFinder even sees. Our CTR is MUCH higher than ever before, we're converting sales more efficiently, and the search algorithms are excellent! We got set up with these guys right before the holiday sales came rolling in and I have no doubt that we're going to see even greater success over the next 6 weeks of the holiday rush. Thanks Daniel!!

Survival Gear and Products
United States
21 days using the app