Reviews (763)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app delivers a much better search experience than Shopify’s native search, especially for large catalogs. It’s described as faster, more accurate, and forgiving of typos, which reduces “no results” and boosts conversions and sales. They value the clean, image-rich interface, powerful merchandising tools, detailed analytics, and easy setup. Support is frequently praised as proactive, hands-on, and helpful during onboarding and optimization.
Refine
-
By rating
Just completed our first free month trial on this app. This app is very simple to use, has a lot of useful features to potentially help increase sales. My representative, Andrew has been very professional and friendly in guiding me through the apps features making it easy to understand. He was also able to work out a good subscription plan that works best for my company. Greatly appreciate his help, looking forward to continuing with the app and working with Andrew for any assistance if need be.
We received a phone call from Elias Lombardi regarding Doofinder, a product search bar & filer application we can add onto our shopify website. From the first initial contact, through our 30-day trial, and now using it on our own Elias has gone above and beyond to help us through every step of the way. You are not alone with the set-up, in fact he set it up to become fully operational with minimal oversite needed from us. Highly recommend Doofinder for their responsive and friendly customer service alone.
Really great app. Once you have installed Doofinder, you cannot doo without it. It had always worried me how many customers we lost, due to spelling errors, or not knowing the exact description, or not being able to find products by navigating our categories, but now none of this matters. I have seen sales that would not have happened before, i cannot rate Doofinder high enough. Shaun made the initial setup so easy, and phoned me 3 times during my trial period to check how it was going. Great customer service.
Shaun is our account manager for Doofinder and he has been exceedingly helpful throughout setup and managing our new doofinder account. His calls were very informative and we was running Doofinder straight after the call, with all features explained. Doofinder is a very good app, looks professional and has such a great amount of features to enhance your search bars. Couldn't recommend the free trial period more, it definitely gets you hooked and we have seen an increase in sales and product visibility already! Good app!
at The Outfitters, we have a fairly large product database, ~40,000, and Doofinder really helps our users find their way through the deep database to the product they need.
The price point was a small point of contention for us to begin with and felt that it was more expensive than we had originally thought it would be. However we have found Doofinder to be worth it's weight even at the higher prices. 4/5 for the App.
Egor helped us out and couldn't have been any more helpful. He was extremely knowledgeable, professional and friendly. 5/5 for Egor.
We received a phone call from Daniel Adrain Peachey regarding Doofinder, a product search bar & filer application we can add onto our shopify website. From the first initial contact, through our 30-day trial, and now using it on our own Daniel has helped us through every step of the way. Daniel has customized searches and helped us with promo items as well. You are not alone with the set-up, in fact he set it up to become fully operational with minimal oversite needed from us. Highly recommend Doofinder for their responsive and friendly customer service alone.
Aonghus has been very pleasant and persistent. He took the time to introduce Doofinder to me, walking me through the processes of adding the app, customizing the app, and optimally utilizing the app. We are just getting started, so I will be excited to continue to analyze the data and see its full benefits. Upon starting our plan, I did discover a small flaw, and luckily Aonghus had called me to check on how the process was going, and sent the issue to a support team and assured he would follow up. His customer service is one of the reasons I am giving Doofinder a go!
I tried a 30 day trial with DooFinder and I was really impressed with the results! I'm going to try it out for another 30 days but will most likely integrate this app permanently. DooFinder is extremely thorough and their customer service is excellent. I 've never had any trouble reaching someone for assistance. Salaiman has gone over and above and even set up a screen sharing session with me to help me better understand the app. The back office is well set up and easy to understand. You should give them a shot since it's a 30 day free trial. I guarantee you won't be disappointed!
Running on multiple shopify stores now - They even linked under one login to make it easy to manage... They have a great support team to answer any questions you have... has LOTS of features and tweaks to adjust how it serves the results... Can also change the look of the whole interface with some CSS help from their team... Their AI adjusts the results the more people use the search to make it more and more relevant to increase the conversions. Looking forward to see how it works through the holiday seasons where we are sure to get more stats to review to help us tweak things even better.
Doofinder app is a huge improvement on the standard Shopify search feature. The extent of the features offered makes it easy to customise the search as well as giving the client a tailored search experience. We have just finished the 30-day trial and already it has accounted for one online sale which is impressive for high-value items and also improved our click-through rate. From an analytics perspective, it is easy to use. We receive many sales calls, in this instance, it was worth listening. Shaun is exceptionally helpful, patient, and knowledgeable. He is certainly an asset to the Doofinder team.