Reviews (6,402)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app streamlines AliExpress dropshipping on Shopify, especially for high order volumes. They highlight bulk ordering, automated importing, variant syncing, and smooth supplier mapping as major time-savers that reduce errors. Many find the interface beginner-friendly yet scalable. Support is frequently praised as fast, patient, and hands-on, helping with setup, stuck orders, stock syncing, pricing rules, and supplier optimization.
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I recently had an issue that seemed daunting, but thanks to Teresa, I found a solution quickly and efficiently from the moment I reached out. Teresa was incredibly attentive and genuinely invested in resolving my problems. I am technologically challenged, and she was very patient with me. Teresa took the time to understand my concerns and patiently walked me through each step of the process.
My experience was the best every question answered by Sandra and very thankful for all the professional help.
The customer service is really good, they are always looking to help very quick at any time I really recommend this app, thank you to Selena to helping me solve my requires, I do appreciate it!
I had an issue with my pro plan reactivation and Frankie was so quick and amazing to deal with! This platform is the bomb if you wan to accelerate your ecommerce! Saves Amiba so much fulfilment time!
I had a fantastic experience with DSers customer service, thanks to Sandra! She was incredibly professional, patient, and knowledgeable. I was struggling with order syncing issues, and Sandra walked me through the solution step by step. She made a potentially frustrating situation quick and painless. It's clear she genuinely cares about helping customers, and I really appreciate her support. Huge thanks to Sandra for going above and beyond!
Excellent customer service! They helped me quickly and professionally
Hello,
Thank you for leaving us a review! We’re happy to know our customer service team could assist you quickly and professionally.
If you ever need help again, please feel free to contact us anytime.
DSers Team
The best Dsers Supporter is Maria 1000 Rates ..Thank you so much for your service Maria..Nathan from London
Hi Nathan,
Thank you for your review! We’re delighted to hear that Maria was able to give you such outstanding support — our customer service team always strives to go above and beyond for our users.
If you need any help in the future, don’t hesitate to reach out to us again.
DSers Team
I love the customer service team from the beginning to the end. They were so patient, knowledgeable, and kind. Thanks for being so awesome!!!
Hi,
Thank you so much for your lovely message! We're thrilled to hear that our customer service team made such a positive impression with their patience, knowledge, and kindness. Your support means a lot to us!
If you ever need any help again, feel free to reach out anytime.
DSers Team
a great platform customer service is excellent and very responsive specially today Rin was very helpful professional efficient and friendly
thank you
Hello,
Thank you so much for your kind review! We're thrilled to hear you had such a positive experience with our platform and that Rin was able to assist you in such a professional and friendly way. Our customer service team always strives to provide quick and helpful support.
If you ever need assistance again, don’t hesitate to reach out.
DSers Team
Selena was so helpful figured out what was wrong with a PayPal payment issue very fast which has been causing me some grief specially when i asked the agent if it was an issue on their side and they said no Selena figured out it was and cant thank her enough great support fast results 5 stars
Hi,
Thank you so much for taking the time to leave this wonderful review! We're thrilled to hear that Selena was able to identify and resolve the PayPal issue quickly — our customer service team is always committed to delivering fast and effective support.
If you ever need help again, don’t hesitate to reach out — we’re always here for you.
DSers Team
