Reviews (6,403)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app streamlines AliExpress dropshipping on Shopify, especially for high order volumes. They highlight bulk ordering, automated importing, variant syncing, and smooth supplier mapping as major time-savers that reduce errors. Many find the interface beginner-friendly yet scalable. Support is frequently praised as fast, patient, and hands-on, helping with setup, stuck orders, stock syncing, pricing rules, and supplier optimization.

August 6, 2025

Selena was so helpful figured out what was wrong with a PayPal payment issue very fast which has been causing me some grief specially when i asked the agent if it was an issue on their side and they said no Selena figured out it was and cant thank her enough great support fast results 5 stars

Australian Evolution
Australia
5 months using the app
DSers replied August 7, 2025

Hi,
Thank you so much for taking the time to leave this wonderful review! We're thrilled to hear that Selena was able to identify and resolve the PayPal issue quickly — our customer service team is always committed to delivering fast and effective support.

If you ever need help again, don’t hesitate to reach out — we’re always here for you.
DSers Team

August 6, 2025

He was the best help I have had so far. He is very patient and helped me through several issues. Truly amazing. Idont know what I would have done without him. Thank you!!!

Beautifullywithin.com
United States
6 months using the app
DSers replied August 7, 2025

Hi,
Thank you so much for your kind words! We’re glad to hear that our team member provided such outstanding support and guided you patiently through multiple issues. Our customer service team is always here to ensure you have the best possible experience.

If you ever need assistance again, please don’t hesitate to contact us.
DSers Team

August 5, 2025

Had a quick query concerning inventory management and Rfimp was on hand instantly to help! Thank you DSers. I highly recommend their customer service

Ravar
United Kingdom
11 months using the app
DSers replied August 7, 2025

Hi,
Thank you so much for leaving a review! We're happy to hear Rfimp was able to assist you so quickly — our customer service team always strives to provide fast and helpful support.
If you have any more questions or need help in the future, don’t hesitate to reach out.
DSers Team

August 5, 2025

Maria was great today, saved my order! I appreciate all the extra time she spent for me!

The Eggy's store
United States
6 months using the app
DSers replied August 7, 2025

Hi,
Thank you for taking the time to leave this kind review! We're so glad to hear that Maria was able to help you and save your order — our support team always aims to go the extra mile for our users.

If you need anything else in the future, don’t hesitate to reach out.
DSers Team

July 24, 2025

I had an issue with placing the order. Sandra helped me out instantly.
Great

Clickngo24
Canada
Over 1 year using the app
DSers replied July 28, 2025

Hi,

Thank you for leaving such a kind review! We're glad to hear that Sandra was able to assist you right away — our customer service team is always ready to provide quick and effective support.

If you ever run into any other issues or need help in the future, don’t hesitate to reach out.

DSers Team

July 24, 2025

Rita was so helpful and walked me through the process quickly and efficiently!

My Store
United States
14 days using the app
July 24, 2025

I had a back end issue with fulfillment and had to reach out to customer support. Rita replied immediately, assessed the situation and solved my issue in minutes

Zenrovelo
United States
7 months using the app
DSers replied July 28, 2025

Hello,

Thank you for sharing your experience! We’re thrilled to hear that Rita was able to respond quickly and resolve your fulfillment issue so efficiently. Our customer service team is always here to provide fast and effective support.

If you need any more help in the future, please feel free to contact us anytime.

DSers Team

July 23, 2025

Fiona was absolutely great! I am new to Shopify and she explained so many things and gave helpful hints, tutorials and encouragement. Highly recommend DSERS and the outstanding job they do in customer service. Just dealing with Fiona has given me a sense of confidence.

BeerzMe
United States
11 months using the app
DSers replied July 28, 2025

Hi,

Thank you so much for your kind words and for taking the time to leave this wonderful review! We're thrilled to hear that Fiona was able to guide you through everything and provide the support and encouragement you needed. Our customer service team is always here to make your journey as smooth as possible.

If you ever need further assistance, don’t hesitate to reach out — we’re always happy to help!

DSers Team

July 21, 2025

Isak was amazing. I had a problem processing a payment and he helped me in 5 minutes flat.

Bubbly & Bougie
United States
About 2 years using the app
DSers replied July 23, 2025

Hi,

Thank you so much for sharing your experience and for leaving such a great review. We're happy to hear that Isak was able to help you so quickly — our customer service team always strives to be efficient and supportive.

If you ever need help again, feel free to contact us anytime!

DSers Team

July 20, 2025

This is the top app we use for our dropshipping store. Very easy to use, large variety of aliexpress products

Palatium Lux
Canada
Over 1 year using the app
DSers replied July 23, 2025

Hi,

Thank you for sharing your experience! We're thrilled to hear that DSers is your top app for dropshipping and that you find it easy to use with a wide product selection from AliExpress. Our team works hard to make sure everything runs smoothly for our users.

If you ever need any assistance or have questions, don’t hesitate to reach out.

DSers Team