Reviews (6,401)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app streamlines AliExpress dropshipping on Shopify, especially for high order volumes. They highlight bulk ordering, automated importing, variant syncing, and smooth supplier mapping as major time-savers that reduce errors. Many find the interface beginner-friendly yet scalable. Support is frequently praised as fast, patient, and hands-on, helping with setup, stuck orders, stock syncing, pricing rules, and supplier optimization.
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Excellent tool for anyone. Their Support Team are quick and responsive and was able to resolve and help my issue and inquiry.
Hi there,
Thank you for your great feedback! We’re so happy to hear that you find DSers an excellent tool and that our Support Team was quick and responsive in resolving your issue. 😊
If you ever need further assistance, feel free to reach out—we’re always here to help!
DSers Team
I am completely new to this whole process, today Aimee helped me with remapping, and currency issues. She was very helpful and very patient. i will be coming back later to organise some other things on my account and hope to have Aimee help me again.
Hi there,
Thank you for sharing your experience! We’re so happy to hear that Aimee was helpful and patient in guiding you through the process. It’s great to know that you felt supported, and we’ll be here whenever you need assistance again!
Don’t hesitate to reach out—we’re always ready to help. 😊
DSers Team
I had an issue that left me feeling quite confused, but thanks to Chloe from the DSers support team, everything was resolved smoothly! She responded quickly and provided clear, step-by-step guidance, making the entire process much easier. Her professionalism and efficiency truly made a difference. I really appreciate her patience and support! Thank you, Chloe!
Hi there,
Thank you for your kind words! We’re so glad to hear that Chloe was able to assist you quickly and clearly, making the process smooth and easy for you. Her professionalism and efficiency are truly appreciated!
If you ever need any further assistance, don’t hesitate to reach out—we’re always here to help.
DSers Team
Gloria was very helpful in live chat support - Thank You!
Hi there,
Thank you for your feedback! We’re happy to hear that Gloria was helpful in live chat support. We appreciate your kind words!
If you ever need assistance again, don’t hesitate to reach out.
DSers Team
Zoe was great to work with and helped me resolve my issue. Thanks
Hi there,
Thank you for your feedback! We’re glad to hear that Zoe was great to work with and helped resolve your issue. Our team is always here to assist you!
If you ever need help again, don’t hesitate to reach out.
DSers Team
rick was fast and supportive
Hi there,
Thank you for your feedback! We’re glad to hear that Rick provided fast and supportive assistance. Our team is always here to help!
If you ever need any further support, don’t hesitate to reach out.
DSers Team
Excellent Costumer Service!!
Gloria was really helpful!!
She gave me fast and accurate responses to my questions!!
It only took 2 minutes to solve my problem!!
Recommend 10 out of 10.
Hi there,
Thank you for your feedback! We’re glad to hear that our app is helping you process orders quickly and that Gloria provided you with helpful and responsive support. Our team is always here to assist you with any questions or concerns!
If you ever need further assistance, feel free to reach out—we’re happy to help!
DSers Team
Fiona was amazing at dealing with my issue. She competently and quickly helped with an order Aliexpress had refunded cause the seller had not sent the order in time. I then was able to change the supplier and place the order through another supplier and hopefully customer won't realise there has been an issue. I cannot fault the support received so far from DSers.
Hi there,
Thank you for your wonderful feedback! We’re delighted to hear that Fiona was able to assist you efficiently and help resolve the issue with your order. Our team is always here to ensure a smooth experience for you!
If you ever need further assistance, don’t hesitate to reach out—we’re always happy to help.
DSers Team
Maria was amazing and helped me through every step!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I love the auto fulfillment but even better you have access to human operators on Messenger. They can help fix any bugs with the automation system and help process orders.
24/7 operator Krystal has helped save me lots of time!
This business being 24 / 7 really helps!
Hi there,
Thank you for your wonderful review! We’re thrilled to hear that you love our auto-fulfillment feature and appreciate the support from our customer service team. Krystal and the rest of our 24/7 team are always here to assist you.
If you ever need any further help, don’t hesitate to reach out—we’re always happy to assist!
DSers Team
