Reviews (6,399)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app streamlines AliExpress dropshipping on Shopify, especially for high order volumes. They highlight bulk ordering, automated importing, variant syncing, and smooth supplier mapping as major time-savers that reduce errors. Many find the interface beginner-friendly yet scalable. Support is frequently praised as fast, patient, and hands-on, helping with setup, stuck orders, stock syncing, pricing rules, and supplier optimization.

February 18, 2025

Sandy from Chat support was awesome. She help me resolved my issue quick and easy. THANKS!!

Phoenix Top-Notch Tools
United States
About 1 month using the app
DSers replied February 20, 2025

Hello!

Thank you for your kind words! We're thrilled to hear that Sandy provided you with quick and easy support. Our team is always here to help and make your experience smooth.

If you ever need assistance again, don’t hesitate to reach out!

DSers Team

February 19, 2025

Aurora provided outstanding support with my Shopify store through Dsers. He was fast, efficient, and incredibly knowledgeable, making the whole process seamless. Huge thanks to him and the Dsers team for their excellent service—highly recommended!

GX DOME
United Kingdom
7 days using the app
DSers replied February 20, 2025

Hello!

Thank you for your wonderful feedback! We're so glad to hear that Aurora provided outstanding support and made your experience seamless. Our team is always dedicated to offering the best service possible.

If you ever need further assistance, don’t hesitate to reach out!

DSers Team

February 19, 2025

I spoke with Zico, customer service rep. Excellent customer service, communication and very patience.

My Store
Canada
2 months using the app
DSers replied February 27, 2025

Hello!

Thank you for your wonderful feedback! We're glad to hear that Zico provided excellent customer service with great communication and patience. Our team is always here to help!

If you ever need any further assistance, feel free to reach out.

DSers Team

February 19, 2025

Zico was very helpful today and fixed my issue in a timley manner. Thanks alot!

gadg-it
United Kingdom
4 months using the app
DSers replied February 27, 2025

Hello!

Thank you for your kind words! We're glad to hear that Zico was able to help you quickly and efficiently. Our team is always here to provide the best support possible.

Feel free to reach out anytime you need assistance.

DSers Team

February 18, 2025

Fast and nice service highly recommend Sandy

Panda Beauty Salon
Canada
3 months using the app
DSers replied February 20, 2025

Hello!

Thank you for your kind words! We're thrilled to hear that Sandy provided fast and excellent service. Our team is always here to help and ensure a smooth experience for you.

If you ever need assistance again, don’t hesitate to reach out!

DSers Team

February 16, 2025

Luna was a great help to me following my latest enquiry. She was prompt in responding and has assisted me before. Exceptional service.

PetsDzign
Portugal
Over 1 year using the app
DSers replied February 20, 2025

Hello!

Thank you so much for your feedback! We're thrilled to hear that Luna was able to assist you once again and provided exceptional service. Our customer service team always strives to provide prompt and helpful support to make your experience smoother.

If you need anything else, don't hesitate to reach out to us again. We're here to help!

DSers Team

February 15, 2025

Awesome dropshipping app very simple and very handy ! The person helping me, Raphael, was very helpful and to the point when I needed him. Using images and many details he quickly solved the problem ! Thank you Raphael

2Fast2See
Greece
Over 1 year using the app
DSers replied February 20, 2025

Hi!

Thank you so much for leaving such a great review! We're thrilled to hear that you had an awesome experience with DSers and that Raphael was able to assist you so effectively. Our team always aims to provide quick, helpful, and detailed support to ensure everything runs smoothly for you.

If you ever need further assistance, don't hesitate to reach out again. We're here to help!

DSers Team

February 15, 2025

Big congratulations to Esfania from the DSers team support! Your dedication and help have been absolutely invaluable. Thank you for always going above and beyond to assist and make things easier. You’re a true asset to the team! Keep up the amazing work!

Tendenxy
United States
5 months using the app
DSers replied February 20, 2025

Hi!

Thank you so much for leaving a review and for recognizing Esfania's exceptional support! We're thrilled to hear how her dedication made a difference for you. Our customer service team truly cares about helping you succeed, and it's always wonderful to see that effort shine through.

If you need any further assistance, don't hesitate to reach out—Esfania and the team are here for you!

DSers Team

February 14, 2025

I had trouble shipping my order, but thanks to Fiona, I was able to complete it. Great help!

Perineed
United States
About 2 years using the app
DSers replied February 20, 2025

Hello,

Thank you for your feedback! We’re so glad to hear that Fiona was able to assist you and resolve the shipping issue. We truly appreciate you sharing your experience.

If you ever need further help or have any more questions, don’t hesitate to reach out!

DSers Team

Edited June 22, 2025

I had an amazing experience with Rin from DSers! Their customer support was exceptional—quick, knowledgeable, and incredibly patient. Rin went above and beyond to help me resolve my issue efficiently, providing clear instructions and ensuring I fully understood the process. Their professionalism and friendly attitude made the entire experience stress-free. I truly appreciate their dedication to excellent customer service. Thank you, Rin!

TwinsBabyRsleeping
Canada
Over 1 year using the app
DSers replied February 20, 2025

Hi there,

Thank you for your wonderful feedback! We're thrilled to hear that Rin provided you with exceptional support and made your experience stress-free. Your satisfaction means a lot to us! ⭐⭐⭐⭐⭐

If you ever need assistance again, don’t hesitate to reach out—we’re always happy to help!

DSers Team