Reviews (6,405)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app streamlines AliExpress dropshipping on Shopify, especially for high order volumes. They highlight bulk ordering, automated importing, variant syncing, and smooth supplier mapping as major time-savers that reduce errors. Many find the interface beginner-friendly yet scalable. Support is frequently praised as fast, patient, and hands-on, helping with setup, stuck orders, stock syncing, pricing rules, and supplier optimization.

February 27, 2025

Holly was great! Solved all my issues very quickly and was very helpful

Wag Nest
United Kingdom
5 months using the app
DSers replied March 5, 2025

Hi!

Thank you so much for leaving a review! We're so glad to hear that Holly was able to help you quickly and efficiently. Our customer service team is always here to support you, so don't hesitate to reach out again if you need further assistance.

DSers Team

February 24, 2025

Sandy is a great person to assist with any question. absolutely love to chat with Sandy

DYLUNA
Canada
3 months using the app
DSers replied February 27, 2025

Hello,

Thank you for taking the time to share your experience! We're so glad to hear that Sandy provided great assistance and made your experience enjoyable. Our team strives to provide top-notch support, and it's wonderful to know that Sandy was able to help you.

Feel free to reach out again if you need anything else!

DSers Team

February 25, 2025

Very kind customer service. Thanks to Aurora!

Nuviol
United States
About 1 hour using the app
DSers replied February 27, 2025

Hello,

Thank you for sharing your experience! We're glad to hear that Aurora provided you with such kind and helpful service. We truly appreciate your feedback and are happy you had a positive interaction.

If you ever need further assistance, don’t hesitate to reach out again.

DSers Team

February 25, 2025

"I had an amazing experience working with Rfimp from the DSers team. She guided me very well through the order fulfillment process and provided clear, helpful support at every step. Her expertise and patience made everything much smoother for me. I truly appreciate her assistance and look forward to working with her again. Thank you, Rfimp!"

The Disen
Canada
About 1 year using the app
DSers replied February 27, 2025

Hello,

Thank you for your wonderful feedback! We're so glad to hear that Rfimp provided such excellent guidance and support throughout the order fulfillment process. It’s great to know that her expertise and patience helped make everything smoother for you.

If you ever need any further assistance, don’t hesitate to reach out again.

DSers Team

February 20, 2025

Thank you for the help and guidance and understanding getting me through this potential disaster that all most Occurred. Thanks again for all help. that god for you and the support team

DJsHomeGoods.com
United States
5 months using the app
DSers replied February 27, 2025

Hello!

Thank you so much for your kind words! We're so glad we could help guide you through the situation and prevent any issues from arising. Our support team is always here to assist you, so don't hesitate to reach out whenever you need.

DSers Team

February 21, 2025

I had an issue with my first order, but thanks to Chloe, this issue was solved fast )

Dumanel
United States
13 days using the app
DSers replied February 27, 2025

Hello!

Thank you for sharing your experience! We're so glad to hear that Chloe was able to quickly resolve the issue with your first order. We're always happy to hear when our team can make the process smooth for you.

If you ever need more help, don't hesitate to reach out. We're here for you!

DSers Team

February 20, 2025

Chloe was very helpful and I am very happy with her help. I was very nervous to try to cancel and issue the refund for the first time, but she walked me through all the instructions with kindness and help me feel comfortable using this system for the first time. Her customer Service was supper! I was very nervous not to get the issue resolved but she helped me solved the issue and now all is fine. Thank you Chloe! Your my Super STAR :).

SMinvite, LLC
United States
4 months using the app
DSers replied February 27, 2025

Hello!

Thank you so much for leaving such a wonderful review! We're thrilled to hear that Chloe was able to help guide you through the process and make you feel comfortable while resolving your issue. It's fantastic to know that she provided excellent support!

If you ever need further assistance, feel free to reach out. Our team is always here to help!

DSers Team

February 21, 2025

I had an experience with this shop this morning. Sandy was my representative and she handled everything so very nice and easy. Every time I have had an issue that I needed help with these customer service folks have been professionally handled it. I am VERY pleased with DSers and have a lot of confidence in them because of people like Sandy. Thank you everyone at DSers.

Ric Overton

Pianos And Accessories
United States
3 months using the app
DSers replied February 27, 2025

Hello Ric,

Thank you so much for taking the time to share your experience! We're thrilled to hear that Sandy provided you with such great support. We pride ourselves on having a professional and dedicated customer service team, and it's wonderful to know Sandy's assistance helped you so efficiently.

If you ever need further help, don’t hesitate to reach out. We're here whenever you need us!

DSers Team

February 18, 2025

Sandy from Chat support was awesome. She help me resolved my issue quick and easy. THANKS!!

Phoenix Top-Notch Tools
United States
About 1 month using the app
DSers replied February 20, 2025

Hello!

Thank you for your kind words! We're thrilled to hear that Sandy provided you with quick and easy support. Our team is always here to help and make your experience smooth.

If you ever need assistance again, don’t hesitate to reach out!

DSers Team

February 19, 2025

Aurora provided outstanding support with my Shopify store through Dsers. He was fast, efficient, and incredibly knowledgeable, making the whole process seamless. Huge thanks to him and the Dsers team for their excellent service—highly recommended!

GX DOME
United Kingdom
7 days using the app
DSers replied February 20, 2025

Hello!

Thank you for your wonderful feedback! We're so glad to hear that Aurora provided outstanding support and made your experience seamless. Our team is always dedicated to offering the best service possible.

If you ever need further assistance, don’t hesitate to reach out!

DSers Team