Reviews (6,405)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app streamlines AliExpress dropshipping on Shopify, especially for high order volumes. They highlight bulk ordering, automated importing, variant syncing, and smooth supplier mapping as major time-savers that reduce errors. Many find the interface beginner-friendly yet scalable. Support is frequently praised as fast, patient, and hands-on, helping with setup, stuck orders, stock syncing, pricing rules, and supplier optimization.

March 4, 2025

Fiona was extremely helpful in addressing my questions about failed orders. She quickly found a solution, and I’m very pleased with the customer support!

Lost Lake Outdoor Company
United States
5 months using the app
DSers replied March 10, 2025

Hello!

Thank you for your feedback! We're happy to hear that Fiona was able to quickly find a solution for your failed orders. Our customer service team is always here to provide the best support possible!

If you ever need further assistance, feel free to reach out anytime.

DSers Team

March 4, 2025

Sandy was very helpful. Speedy and efficient. Thank you.

Wizzr
United Kingdom
20 days using the app
DSers replied March 10, 2025

Hi!

Thank you for your feedback! We're glad to hear that Sandy provided you with speedy and efficient support. Our team is always here to help!

Feel free to reach out anytime you need assistance.

DSers Team

March 3, 2025

Aimee from DSers team help me through understanding how Dsers work with my store, she get my 5 Stars!

MrGee General Store
United States
About 3 hours using the app
DSers replied March 5, 2025

Hello!

Thank you so much for leaving such a great review! We’re thrilled to hear that Aimee was able to guide you and help you understand how DSers works with your store. We’re proud to have her on our team and appreciate your kind words.

If you ever need more help, feel free to reach out again!

DSers Team

March 3, 2025

Zico from DSers has been a huge help with my products, making things so much easier. But the real standout is their support service. I had a minor issue, and within a 2-minute live chat with Zico, it was already sent to the tech team for resolution. Outstanding support—fast, efficient, and highly effective!

Oceane Vetments™️
United States
7 months using the app
DSers replied March 5, 2025

Hello!

Thank you so much for taking the time to leave such a positive review! We’re thrilled to hear that Zico and our support team were able to help you quickly and efficiently. Our team is always here to make sure your experience is smooth, and we appreciate your kind words!

Feel free to reach out to us anytime you need further assistance.

DSers Team

March 2, 2025

Wendy was wonderful to work with and was able to easily answer my questions and address my concerns.

Cory's Custom Creations
United States
4 months using the app
DSers replied March 5, 2025

Hello!

Thank you for taking the time to share your positive experience with Wendy! We're thrilled to hear that she was able to assist you and resolve your concerns so efficiently. Our team strives to provide the best support, and Wendy truly exemplifies that.

If you need any further assistance, don't hesitate to reach out to us again!

DSers Team

March 2, 2025

Excellent support by Maria!!!

TBAE
United States
5 months using the app
DSers replied March 5, 2025

Hello!

Thank you for sharing your positive experience! We're so glad to hear that Maria provided you with excellent support. We truly appreciate your feedback, and our customer service team is always here to assist you with any needs.

Feel free to contact us again if you need anything!

DSers Team

February 28, 2025

Zoey from DSers support team was helpful. She responds very fast and solved my problem. Will recommend.

Lumos Curtains
United States
6 months using the app
DSers replied March 5, 2025

Hello!

Thank you for taking the time to leave such a wonderful review! We're so glad to hear that Zoey was able to assist you quickly and resolve your issue. We always aim to provide fast and effective support, and it's great to know you had a positive experience.

Feel free to contact us again if you ever need assistance in the future!

DSers Team

February 27, 2025

This was my first time using DSers for trouble shooting, i was surprise how prompt they were in responding to my questions and concerns. Lydia was very helpful, supportive and provided me a lot of information and helped me to navigate the platform. I had a great experience. Thanks Lydia.

Real Healthy Haven
Canada
7 months using the app
DSers replied March 5, 2025

Hi!

Thank you so much for your kind words and for taking the time to leave a review. We're thrilled to hear that Lydia provided you with excellent support and helped you navigate the platform effectively. Our customer service team is always here to assist, so don't hesitate to reach out if you need anything else.

DSers Team

February 28, 2025

DSers has a great Customer service team and always help out with problems in a short time ! My last encounter was with Lucy and she was great and fixed the problem on the spot ?

Pawprints Warehouse
United States
Over 1 year using the app
DSers replied March 5, 2025

Hello!

Thank you so much for sharing your positive experience! We're thrilled to hear that Lucy was able to resolve your issue quickly and efficiently. Our customer service team always strives to provide fast and helpful support, and we're glad to know it made a difference for you.

If you need any further assistance, feel free to reach out to us anytime!

DSers Team

February 27, 2025

Really patient service! Blanca did a great job

myguy
Germany
About 1 year using the app
DSers replied March 5, 2025

Hello!

Thank you for your wonderful feedback! We're so glad to hear that Blanca provided you with excellent and patient service. Our customer service team is always here to help, so feel free to reach out again whenever you need assistance.

DSers Team