Reviews (6,404)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app streamlines AliExpress dropshipping on Shopify, especially for high order volumes. They highlight bulk ordering, automated importing, variant syncing, and smooth supplier mapping as major time-savers that reduce errors. Many find the interface beginner-friendly yet scalable. Support is frequently praised as fast, patient, and hands-on, helping with setup, stuck orders, stock syncing, pricing rules, and supplier optimization.

March 11, 2025

Been using DSers for several years now. Always been good. I prob dnt use it to its fullest either. But any issues always get fixed quickly. I just had an issue and ZOE fixed it for me quickly. thank you.

Man-Kave
United Kingdom
Over 2 years using the app
DSers replied March 14, 2025

Hello!

Thank you for your continued trust in DSers! We’re glad to hear that your experience has been positive over the years. Our customer service team, including Zoe, is always here to assist with any issues to ensure things run smoothly for you.

If you ever need help with anything else, don’t hesitate to reach out!

DSers Team

March 9, 2025

I had an issue while using the DSers app, but thanks to Blanca from the support team, everything was resolved quickly and efficiently. She was incredibly professional, patient, and knowledgeable, guiding me step by step until the problem was fixed. I truly appreciate her prompt assistance and dedication. DSers has an excellent support team, and I highly recommend their service!

Retiredgrma60gmail
United States
Over 1 year using the app
DSers replied March 14, 2025

Hello!

Thank you so much for leaving such a wonderful review! We're thrilled to hear that Blanca was able to assist you effectively and efficiently. Our customer service team is dedicated to providing the best possible support, and it’s great to know that Blanca made your experience smooth and positive.

If you ever need assistance again, don't hesitate to reach out. We're always here to help!

DSers Team

March 9, 2025

Rfimp was fantastic, very quick and helpful and solved my problems with ease!

Blake Hampton
United Kingdom
8 months using the app
DSers replied March 14, 2025

Hello!

We're thrilled to hear that Rfimp provided you with quick and helpful support! 😊 If you ever need anything else, we're always here to help.

Best,
DSers Team 🚀

March 9, 2025

RIN was very knowledgeable and efficient Thank you RIN for your help

Quick Weave “Toppers” By Sharon Llc
United States
About 1 month using the app
DSers replied March 10, 2025

Hello!

Thank you for your kind words! We’re so glad to hear that Rin was able to assist you effectively. We’re always here to help, so don’t hesitate to reach out again if you need any further assistance.

DSers Team

Edited March 15, 2025

I am soo very happy with my customer service with dsers , I could not run my website without them , so compassionate , caring and professional..thankyou soo veryy much!!!! thankyou to the team on Dsers!!!

The Pet Shack
United States
7 months using the app
DSers replied March 10, 2025

Hello!

Thank you so much for your kind words! We're thrilled to hear that our customer service has made such a positive impact on your experience with DSers. It's our pleasure to support you, and we're so glad to be a part of your journey in running your website. If you ever need further assistance, we're always here to help!

DSers Team

March 8, 2025

Zico was very helpful assisting me fulfill my first Tik Tok order!

Fore Aces
United States
7 months using the app
DSers replied March 10, 2025

Hello!

Thank you for sharing your positive experience! We're so glad Zico could help you with fulfilling your first TikTok order. If you ever need more assistance, don't hesitate to contact us!

DSers Team

March 8, 2025

Excellent fast and knows what they are doing , Very happy with the support

Positive Life
Portugal
Almost 2 years using the app
DSers replied March 10, 2025

Hello!

Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with our support team. If you ever need help again, don’t hesitate to reach out!

DSers Team

March 6, 2025

great customer service. they went above and beyond to solve my problem. i can really rely on them

ptittresor
Switzerland
6 months using the app
DSers replied March 10, 2025

Hello!

Thank you for leaving such a wonderful review! We're so glad to hear that our team went above and beyond to help you. Providing reliable support is something we take great pride in, and it’s fantastic to know you can count on us.

If you ever need assistance again, don’t hesitate to reach out. We’re always here for you!

DSers Team

March 4, 2025

Fiona was extremely helpful in addressing my questions about failed orders. She quickly found a solution, and I’m very pleased with the customer support!

Lost Lake Outdoor Company
United States
5 months using the app
DSers replied March 10, 2025

Hello!

Thank you for your feedback! We're happy to hear that Fiona was able to quickly find a solution for your failed orders. Our customer service team is always here to provide the best support possible!

If you ever need further assistance, feel free to reach out anytime.

DSers Team

March 4, 2025

Sandy was very helpful. Speedy and efficient. Thank you.

Wizzr
United Kingdom
20 days using the app
DSers replied March 10, 2025

Hi!

Thank you for your feedback! We're glad to hear that Sandy provided you with speedy and efficient support. Our team is always here to help!

Feel free to reach out anytime you need assistance.

DSers Team