Reviews (6,403)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app streamlines AliExpress dropshipping on Shopify, especially for high order volumes. They highlight bulk ordering, automated importing, variant syncing, and smooth supplier mapping as major time-savers that reduce errors. Many find the interface beginner-friendly yet scalable. Support is frequently praised as fast, patient, and hands-on, helping with setup, stuck orders, stock syncing, pricing rules, and supplier optimization.

March 19, 2025

Rita was the best support i ever had. I have never felt so comfortable, she helped me overcome complex problems i had on the fullfillment process and made me feel safe and sure during the whole process. People like her should get a raise for sure. Congrats ! Thank you Rita !

thecommonfind
Greece
7 months using the app
DSers replied March 24, 2025

Hi,

Thank you for your amazing feedback! We’re delighted to hear that Rita provided you with the best support and made you feel confident throughout the fulfillment process. Our team is dedicated to ensuring a smooth experience for our users, and we truly appreciate your kind words.

If you ever need any more assistance, feel free to reach out again.

DSers Team

March 19, 2025

Im very happy and satisfied with the support given by Adele my issue were sorted in less than 5 minutes

CrowsNestStore
United Kingdom
3 months using the app
DSers replied March 24, 2025

Hi,

Thank you for your feedback! We’re delighted to hear that Adele provided you with quick and efficient support. Our team is always here to help and ensure a smooth experience for you.

If you ever need any further assistance, don’t hesitate to reach out again.

DSers Team

March 18, 2025

Esfania was very helpful to me trying to work through connecting a products from DSers to my Shopify website. She sent me screenshots on exactly what to do, which was very helpful for me and my situation was resolved. I appreciate the quick responses and all the help that was given! Great service!

At Home Salons
United States
13 days using the app
DSers replied March 24, 2025

Hi,

Thank you for your kind words! We’re so happy to hear that Esfania was able to guide you through connecting your products to Shopify with clear instructions and quick responses. Our customer service team is always here to support you.

If you ever need further assistance, don’t hesitate to reach out to us again.

DSers Team

March 17, 2025

DSers is an awesome app and the customer service is UNMATCHED! Sandy was a pleasure to work with and resolved my issue so quickly! Thank you so much for all of the help!

GenMega
United States
11 months using the app
DSers replied March 19, 2025

Hello,

Thank you so much for your fantastic review! We’re thrilled to hear that Sandy provided you with excellent service and was able to resolve your issue quickly. Our customer service team is always here to help, and it’s great to know that Sandy made a positive impact on your experience.

If you ever need assistance in the future, don’t hesitate to reach out again!

DSers Team

March 17, 2025

Teresa was so helpful, she walked me thru exactly step by step on what to do and how to handle the orders im so glad to using Dsers. thank you so much for all the help

ILLUMINATING JEWELRY
United States
About 2 months using the app
DSers replied March 19, 2025

Hello,

Thank you for taking the time to leave such a wonderful review! We’re so happy to hear that Teresa was able to guide you through the process and resolve your issue. It's great to know you're finding DSers useful, and we’re here to support you every step of the way.

Feel free to contact us again if you need any further assistance.

DSers Team

March 15, 2025

Zoey was awesome! I explained my issue and she knew exactly what it was. She was friendly, quick to respond and patient. Thanks Zoey!

Cavalry Trails Collective LLC
United States
4 months using the app
DSers replied March 17, 2025

Hello,

Thank you for sharing your positive experience with Zoey! We're so glad to hear she was able to resolve your issue quickly and with such great customer service. We truly appreciate you taking the time to share your feedback.

If you ever need assistance in the future, don't hesitate to reach out again. We're always happy to help!

DSers Team

March 13, 2025

I am new to Dsers. I contacted today and Dsers adviser Vivian helped me and explained me a few things which I wasn't sure about. I would give her a 5 star rating for her support. Really helpful.

Cart and Deals
United Kingdom
7 months using the app
DSers replied March 17, 2025

Hello!

Thank you for sharing your experience! We're delighted to hear that Vivian was able to assist you and clarify your doubts. Your 5-star rating means a lot to us!

If you ever need more help, don't hesitate to reach out—we're always here for you.

DSers Team

March 14, 2025

Thank you so very much Celicia you are the "Greatest Team' supporter we will always ask for you if possible for more DSERS information reviews. Thanks

ShopQNT
United States
Over 1 year using the app
DSers replied March 17, 2025

Hello!

Thank you so much for your wonderful review! We're thrilled to hear that Celicia was able to provide you with excellent support. We’re always here to help whenever you need more information or assistance.

Feel free to reach out anytime!

DSers Team

March 13, 2025

DSer has made drop shipping additional items for my store so much easier. I made a silly mistake and missed some setting but live chatted with the team. Maria did an absolutely amazing job on live chat resolved my settings and solving my issues.

Baby Stork
Australia
Over 1 year using the app
DSers replied March 17, 2025

Hi!

Thank you for sharing your experience! We're so glad to hear that DSers has made your dropshipping process easier and that Maria was able to quickly resolve your settings issue. Our support team is always here to help!

Feel free to reach out anytime you need assistance.

DSers Team

March 11, 2025

wonderfull support team , very quick response, especially RITA, she did a great job
thank you Rita , you're really experienced in your field , the issue i was facing was solved within seconds, im really happy with quick response.
thank you dsers

MYDARION
Canada
5 months using the app
DSers replied March 14, 2025

Hello!

Thank you so much for leaving such a wonderful review! We’re thrilled to hear that Rita provided you with such quick and efficient support. Our team works hard to ensure that every issue is resolved as smoothly as possible, and it's fantastic to know that Rita was able to help you so quickly.

If you ever need assistance again, don’t hesitate to reach out—we're here to help!

DSers Team