Reviews (6,402)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app streamlines AliExpress dropshipping on Shopify, especially for high order volumes. They highlight bulk ordering, automated importing, variant syncing, and smooth supplier mapping as major time-savers that reduce errors. Many find the interface beginner-friendly yet scalable. Support is frequently praised as fast, patient, and hands-on, helping with setup, stuck orders, stock syncing, pricing rules, and supplier optimization.

March 27, 2025

The Client responds very fast and help me go through my issues and answer each question I have. Really Appreciate their support

Gi KV Store
United States
Over 1 year using the app
DSers replied March 31, 2025

Hi,

Thank you so much for your kind words! We’re happy to hear that our team was able to quickly assist you and answer all of your questions. We truly appreciate your feedback!

If you need any further support, feel free to reach out anytime.

DSers Team

March 27, 2025

Frankie was very helpful and knowledgeable, and resolved my query promptly. Thank you again!

iWinkdeals
Australia
Over 2 years using the app
DSers replied March 31, 2025

Hi,

Thank you for your kind feedback! We’re glad to hear that Frankie was able to resolve your query quickly and effectively.

If you need any further assistance, don’t hesitate to reach out.

DSers Team

March 26, 2025

I ran into an issue and they could solve the problem within 5 minutes. Thanks for your help and kindness!

SABIDURI
Switzerland
About 2 years using the app
DSers replied March 31, 2025

Hi,

Thank you for your feedback! We’re so glad to hear that your issue was resolved quickly, and we appreciate your kind words.

If you need any further assistance, don’t hesitate to reach out.

DSers Team

March 26, 2025

rfimp offered great customer service and made the process of adjusting my settings easy

Sol Products
United States
23 days using the app
DSers replied March 31, 2025

Hi,

Thank you for your feedback! We’re thrilled to hear that Rfimp provided great customer service and made adjusting your settings easy.

If you need further assistance, feel free to reach out anytime!

DSers Team

March 25, 2025

Frankie has helped my through a complicated process tonight with wrong accounts being linked at my end and fulfilling an order. Frankie was extremely patient and helpful throughout the whole process whilst responding quickly and being reassuring. Fantastic service. Thank you Frankie! 5*

Glow and Stow
United Kingdom
2 months using the app
DSers replied March 31, 2025

Hi,

Thank you for your wonderful feedback! We’re so happy to hear that Frankie was patient, helpful, and provided excellent service while assisting you with the issue. Your 5-star review means a lot to us!

If you ever need further assistance, don’t hesitate to reach out.

DSers Team

March 22, 2025

Very happy with the app and the assistant team are really helpful when you need help.

Primrox
United Kingdom
9 months using the app
DSers replied March 24, 2025

Hi,

Thank you for your feedback! We’re delighted to hear that you’re happy with the app and that our support team has been helpful. We’re always here whenever you need assistance!

If you ever have more questions, don’t hesitate to reach out.

DSers Team

March 22, 2025

Vivian from Dsers was a helpful support! She was incredibly knowledgeable with timely service! I am grateful for people to be in my corner as we build our business!

Destination Coffee Roasters
United States
4 months using the app
DSers replied March 24, 2025

Hi,

Thank you for your kind words! We’re so glad to hear that Vivian provided knowledgeable and timely support. Our team is always here to help as you continue building your business!

If you ever need further assistance, don’t hesitate to reach out again.

DSers Team

March 21, 2025

My rep was Extremely helpful and patient . Thank you my friend. I appreciate your service.

Green Bubble Gifts
United States
Over 1 year using the app
DSers replied March 24, 2025

Hi,

Thank you for your kind words! We’re happy to hear that our support team was helpful and patient while assisting you. Your satisfaction means a lot to us!

If you ever need any more help, don’t hesitate to reach out again.

DSers Team

March 20, 2025

My Rep helped me I had been trying to place an order a few days and they took me right to the issue and helped me resolve it.... excellent service!!!

Shop and Save
United States
About 1 month using the app
DSers replied March 24, 2025

Hi,

Thank you for your kind words! We’re so glad to hear that our support team was able to quickly identify and resolve your issue. Providing excellent service is always our goal!

If you ever need further assistance, don’t hesitate to reach out again.

DSers Team

March 20, 2025

I'm relatively new to my dropshipping store and don't have many sales, but products started appearing with a price of $0, which was a big problem for me.
Today I decided to seek help from Dsers support and, luckily for me, Zico answered, who quickly solved my problem and offered to help me if the problem recurs. That support means a lot to me. Thank you very much!

Military-Outdoors.com
United States
Over 1 year using the app
DSers replied March 24, 2025

Hi,

Thank you for sharing your experience! We’re glad to hear that Zico was able to quickly resolve your issue and provide you with the support you needed. We understand how important it is to keep your store running smoothly, and our team is always here to help.

If you ever need any further assistance, don’t hesitate to reach out again.

DSers Team