Reviews (6,403)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app streamlines AliExpress dropshipping on Shopify, especially for high order volumes. They highlight bulk ordering, automated importing, variant syncing, and smooth supplier mapping as major time-savers that reduce errors. Many find the interface beginner-friendly yet scalable. Support is frequently praised as fast, patient, and hands-on, helping with setup, stuck orders, stock syncing, pricing rules, and supplier optimization.

April 2, 2025

Im super happy with the costumer support of Wendy, a very friendly and helpful person. And amazed by the quick response, didnt even took 20 seconds before she reached out to me.. Thank you so much, you are the best.

Morphlete X
Netherlands
Over 1 year using the app
DSers replied April 4, 2025

Hello,

Thank you so much for leaving this wonderful review! We're thrilled to hear that Wendy was able to assist you quickly and effectively. Our customer support team is always here to help, and it's great to know Wendy made such a positive impact on your experience.

If you ever need further assistance, don't hesitate to reach out again—we’re always here for you!

DSers Team

April 1, 2025

Elora was so helpful and we were able to solve my problem very quickly and set me up for future success.

The Good Rub
United States
4 months using the app
DSers replied April 4, 2025

Hi,

Thank you so much for your kind words! We're really glad to hear that Elora was able to assist you effectively and set you up for future success—our customer service team is always here to help.

If you ever need any more support, feel free to reach out again anytime.

DSers Team

April 1, 2025

DSERs is an awesome platform for my dropshipping business. Lydia in customer service is amazing!!!!

BOULEVARD
United States
6 months using the app
DSers replied April 4, 2025

Hi,

Thank you so much for your wonderful review! We're glad to hear that you're enjoying DSers for your dropshipping business and that Lydia provided amazing customer service—our team is always here to support you.

If you ever have more questions or need help in the future, feel free to reach out anytime.

DSers Team

March 30, 2025

The customer support is amazing. I had several issues to address and Amelia was such a champion in helping me out. She was friendly, patient, and so knowledgeable. She helped me to resolve my issues in no time! This was an awesome experience.

Dilly Dally Go
United States
About 1 year using the app
DSers replied April 1, 2025

Hi,

Thank you for your wonderful review! We're delighted to hear that Amelia provided you with such friendly, patient, and knowledgeable support. Our team is always here to make your experience as smooth as possible.

If you ever need further assistance, don’t hesitate to reach out!

DSers Team

March 30, 2025

Awesome support! Amelia was so helpful and patient! Great experience. :)

Cozy Bassinet
United States
About 1 month using the app
DSers replied April 1, 2025

Hi,

Thank you for your kind words! We're so glad to hear that Amelia was able to assist you and make your experience a great one.

If you ever need any more help, feel free to reach out to us anytime!

DSers Team

March 29, 2025

Excellent Support from Zoey!

I had an issue with my store, and Zoey from the DSers support team was incredibly helpful! She responded very quickly and provided clear, effective solutions. Her professionalism and friendly attitude made the whole experience smooth and stress-free. I truly appreciate the great support and amazing deals she offered. Thank you, Zoey, for your outstanding assistance!

Smash Price Shop
Germany
13 days using the app
DSers replied March 31, 2025

Hello,

Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Zoey was able to provide the support you needed and that she made your experience smooth and stress-free. Our customer service team strives to offer the best service, and it's great to know we achieved that for you.

If you ever need further assistance, please don’t hesitate to reach out again. We’re here to help!

DSers Team

March 27, 2025

I've had a great experience using DSers, especially thanks to their amazing customer service. Amelia was incredibly courteous, knowledgeable, and patient—even with all my questions! She explained everything clearly and made the whole process easy to understand. I can't say enough good things about the support I received. Highly recommend this app for connecting with AliExpress!

Infinite Avenue Designs
United States
9 days using the app
DSers replied March 31, 2025

Hi,

Thank you for your wonderful feedback! We’re thrilled to hear that Amelia provided such excellent support and made the process easy for you. Your recommendation means a lot to us!

If you ever need any further assistance, feel free to reach out.

DSers Team

March 28, 2025

Elora is very helpful, I'm putting 4 star because the app has some bugs and can have a more user friendly UI

Veyora
Canada
2 months using the app
DSers replied March 31, 2025

Hi,

Thank you for your feedback and for recognizing Elora’s helpfulness! We truly appreciate your suggestions regarding the app’s interface and bugs. Our team is always working to improve the user experience, and your input is valuable in that process.

If you need any further assistance, feel free to reach out!

DSers Team

March 27, 2025

Absolutely amazing support from Frankie at DSers! Super quick to respond, incredibly helpful, and resolved my issue with ease. Frankie was professional, friendly and helped me find the solution I needed. Thank you so much for the 5-star service!

Innovisimo
Romania
Almost 2 years using the app
DSers replied March 31, 2025

Hi,

Thank you for your wonderful feedback! We’re thrilled to hear that Frankie provided such quick, helpful, and professional support. It’s great to know your issue was resolved easily.

If you ever need further assistance, feel free to reach out.

DSers Team

March 27, 2025

The Client responds very fast and help me go through my issues and answer each question I have. Really Appreciate their support

Gi KV Store
United States
Over 1 year using the app
DSers replied March 31, 2025

Hi,

Thank you so much for your kind words! We’re happy to hear that our team was able to quickly assist you and answer all of your questions. We truly appreciate your feedback!

If you need any further support, feel free to reach out anytime.

DSers Team