Reviews (6,403)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app streamlines AliExpress dropshipping on Shopify, especially for high order volumes. They highlight bulk ordering, automated importing, variant syncing, and smooth supplier mapping as major time-savers that reduce errors. Many find the interface beginner-friendly yet scalable. Support is frequently praised as fast, patient, and hands-on, helping with setup, stuck orders, stock syncing, pricing rules, and supplier optimization.

April 11, 2025

Fantastic service, Fantastic person, Really helped me with the problem I had, They solved it in minutes, I was very stressed out, but they made it a lot easier for me, thank you kimi for everything you done!

Smoovhead
United Kingdom
20 days using the app
DSers replied April 14, 2025

Hi,

Thank you so much for sharing your amazing experience! We're so glad to hear that Kimi was able to resolve your issue quickly and make the process much easier for you. Our customer service team is always here to support you and provide quick solutions.

If you ever need assistance again, feel free to reach out — we're always here to help!

DSers Team

April 10, 2025

5 stars - Rin went above and beyond to help me out. Totally recommend them and their support team.

Pepe Supply
United States
10 months using the app
DSers replied April 14, 2025

Thank you so much for the glowing 5-star review! 🌟

We're thrilled to hear that Rin went above and beyond to assist you — that’s exactly the level of support we aim to provide. Your recommendation means a lot to us and the entire DSers team.

If you ever need anything else, we’ve got your back! 💪

— DSers Team

April 10, 2025

I had difficulties to fulfill an order and I have found a very nice partner who help me through with an incredible patience. That person was very knowledgeable and kind throughout the process. I really appreciate Rin's help.

TINA'S BOUTIK
Canada
Over 1 year using the app
DSers replied April 14, 2025

Hi,

Thank you so much for leaving this wonderful review! We're thrilled to hear that Rin was able to assist you with your order and provide the help you needed with patience and expertise. Our customer service team works hard to ensure that every user receives the best support, and we're glad Rin could make your experience a positive one.

If you ever need further assistance or have more questions, don't hesitate to reach out again. We're always here to help!

DSers Team

April 6, 2025

Excellent support, especially from Sandra! She was extremely helpful.

Dear Bookworm
Australia
3 months using the app
DSers replied April 8, 2025

Hi,

Thank you for taking the time to leave such a kind review! We're so glad to hear that Sandra was able to assist you and provide excellent support—our customer service team is always here to help with dedication and care.

If you ever have more questions or need further assistance, feel free to reach out to us anytime.

DSers Team

April 6, 2025

I had an issue connecting my DSers account with AliExpress, and Aurora provided outstanding assistance. She was patient, knowledgeable, and resolved everything quickly. Her support made a stressful situation much easier. Thank you, Aurora!

The Happy Store
United States
About 2 years using the app
DSers replied April 8, 2025

Hi,

Thank you so much for sharing your positive experience with us! We're thrilled to hear that Aurora was able to assist you with connecting your DSers account to AliExpress and resolve the issue quickly. Our team always strives to provide excellent support, and it’s great to know Aurora helped make your experience smoother.

If you need any further assistance in the future, don't hesitate to reach out. We're here to help!

DSers Team

April 5, 2025

I had an urgent ordering issue involving a customer in Japan, where the shipping address needed to be corrected quickly. Zico stepped in right away and resolved the problem in an instant. His attention to detail and fast response not only saved the order but also kept the customer happy. Super reliable and efficient—Zico is a true professional and a huge help to my business!

TheLivingFactor
United States
About 1 year using the app
DSers replied April 8, 2025

Hi,

Thank you so much for leaving such a thoughtful review! We're thrilled to hear that Zico was able to step in quickly and resolve your issue—our customer service team takes great pride in providing fast, reliable support to keep your business running smoothly.

If you ever need help again, please don’t hesitate to reach out. We’re always here for you!

DSers Team

April 6, 2025

Thank you Rita for helping me resolve my issue with my orders. They responded quickly,

Empire P.E
United States
About 1 month using the app
DSers replied April 8, 2025

Hi,

Thank you so much for your kind words! We're glad to hear that Rita was able to assist you quickly and help resolve the issue with your orders—our support team is always here to provide fast and helpful service.

If you ever run into any more questions or need further assistance, feel free to reach out anytime.

DSers Team

April 5, 2025

Great service I just had. First class. Thanks Dsers support.

Toddlergen
Canada
3 months using the app
DSers replied April 7, 2025

Hi,

Thank you so much for leaving this great review! We're thrilled to hear that you had a first-class experience with our support team. We always strive to provide the best service possible, and it's wonderful to know that we were able to meet your expectations.

If you need any further assistance, don't hesitate to reach out. We're here to help!

DSers Team

April 3, 2025

I had an issue with my orders, and the DSers support team was incredibly helpful in resolving it. They responded quickly, communicated clearly, and made sure everything was sorted out smoothly.

Thank you, DSers team, for your great support — you’ve earned my trust and made managing my store so much easier!

Vintana Carta
Philippines
9 months using the app
DSers replied April 7, 2025

Hi,

Thank you so much for leaving such a thoughtful review! We’re thrilled to hear that our support team could help resolve your issue efficiently and make your experience smoother. Our team is always here to provide clear, quick, and reliable support.

If you ever need further assistance, please feel free to reach out—we’re always happy to help!

DSers Team

April 4, 2025

Its the best service. just connected with Blanca and she helped me a lot and it resolved my several issues. Now i'm more confident to do more business through DSers.

Their services are highly recommended! and Blanca is a true gem.

Thank you once again

www.OnlineSikhStore.com
United Kingdom
About 2 years using the app
DSers replied April 7, 2025

Hi,

Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that Blanca was able to assist you and help resolve your issues—our customer service team is always dedicated to providing the best support possible.

If you ever need help again, please don’t hesitate to reach out. We’re always here for you!

DSers Team