Reviews (6,403)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app streamlines AliExpress dropshipping on Shopify, especially for high order volumes. They highlight bulk ordering, automated importing, variant syncing, and smooth supplier mapping as major time-savers that reduce errors. Many find the interface beginner-friendly yet scalable. Support is frequently praised as fast, patient, and hands-on, helping with setup, stuck orders, stock syncing, pricing rules, and supplier optimization.

April 20, 2025

Great service! I had an issue, and Zico was super helpful and patient. Really appreciate the support

SpeedyFinds
United States
3 months using the app
DSers replied April 22, 2025

Hi,

Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that Zico was able to assist you with patience and care — our customer service team always strives to provide the best support possible.

If you ever need help again, don’t hesitate to reach out. We’re always here for you!

DSers Team

April 20, 2025

Helpful tech support! Elora was wonderful and friendly.

Floats In Paradise
United States
About 2 years using the app
DSers replied April 22, 2025

Hi,

Thank you for leaving such a kind review! We’re so glad to hear Elora was able to help you — our support team always aims to provide friendly and effective assistance.

If you ever need help again, please feel free to reach out anytime. We're always happy to support you!

DSers Team

April 17, 2025

The app is great and does exactly what is advertised. Could not run my business without it. Customer service is amazing too! Fiona was great! Very helpful and quickly resolved my issues

Drip Culture Jewelry
Canada
About 2 years using the app
DSers replied April 21, 2025

Hi,

Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that the app has been a key part of your business and that Fiona was able to provide you with such great support.

If you ever need anything else or have more questions in the future, feel free to reach out — we’re always happy to help!

DSers Team

April 15, 2025

Great support, clear and detailed answer, helped me resolve my issue fast. Polite and pleasant to talk to. Thank you so much!

Maglem
United States
5 months using the app
DSers replied April 18, 2025

Hi,

Thank you so much for taking the time to leave a review! We're happy to hear that our support team was able to provide a clear and helpful solution while making the experience pleasant.

If you ever need assistance again, feel free to reach out — we're always here to help.

DSers Team

April 14, 2025

I love the app, and the customer service is top-notch. They provide easy-to-understand steps and a warm welcome. I would definitely build my website stronger with Dser.

KOKOTETE
United States
12 days using the app
DSers replied April 16, 2025

Hi,

Thank you so much for your kind words and for taking the time to leave a review! We’re thrilled to hear that you love the app and had a great experience with our customer service team — they always strive to make everything as clear and welcoming as possible.

If you ever need help again as you continue building your website, don’t hesitate to reach out. We’re always here to support you!

DSers Team

April 15, 2025

Zoey from DSers support team is awesome, shipping is exhausting she helped me go through it im so happy and grateful im old and self taught so this helped me PROMOTE HER SHE ROCKS!

PGP Holiday
United States
About 2 hours using the app
DSers replied April 18, 2025

Hi,

Thank you so much for your kind words and for taking the time to share your experience! We're so glad to hear that Zoey was able to support you through the shipping process — she truly is amazing, and we’ll make sure your shoutout gets to her!

If you ever need any more help in the future, don’t hesitate to reach out. We’re always here to make things easier for you.

DSers Team

April 13, 2025

So far so good, and not many issues using this app for my business. But when I do have an issue, someone is always available right away on LIVE CHAT to assist. Highly recommend. =)

VALI CALI
United States
Over 2 years using the app
DSers replied April 15, 2025

Hi,

Thank you so much for sharing your experience! We're happy to hear that things are going smoothly with the app and that our customer service team has been there for you whenever needed — they truly strive to provide fast and reliable support.

If you ever run into any questions or issues again, don’t hesitate to reach out. We’re here to help!

DSers Team

April 12, 2025

Kimi was very helpful. She gave me immediate assistance to an issue that was stressing me out

Rectivv
United States
Over 1 year using the app
DSers replied April 14, 2025

Hi,

Thank you for sharing your experience with us! We're so glad to hear that Kimi was able to assist you quickly and alleviate the stress you were feeling. Our team is always here to provide the best support possible, and it's great to know that Kimi made a positive impact.

If you ever need help again, feel free to reach out anytime. We're always happy to assist!

DSers Team

April 12, 2025

Today I me such a great lady called Leah
She made my day
She really impressed me by here great knowledge
Her patience and her politeness
She spent over 4 hours with me helping me connect and sync my accounts on different platforms
She made me feel I’m her only client
GOD bless her and bless your company
Thank you really for having such a great human asset like Leah
Now matter how long I wrote about her
It will not be enough to express my gratefulness on what she did
I love you all guys

VH Lingerie
United States
5 months using the app
DSers replied April 14, 2025

Hi,

Thank you so much for sharing your amazing experience! We're so happy to hear that Leah provided such exceptional service and made such a positive impact on your day. She truly embodies the dedication and care we strive to offer, and we’re thrilled to have her on our team.

If you ever need further assistance, please don’t hesitate to reach out. We’re always here for you!

DSers Team

April 12, 2025

Great customer service, Chloe was particularly nice!

vitaAsana
Romania
5 months using the app
DSers replied April 14, 2025

Hi,

Thank you so much for leaving this wonderful review! We're thrilled to hear that Chloe provided you with excellent customer service. Our team strives to offer the best support possible, and it's great to know that Chloe made your experience even better.

If you ever need any further assistance, don’t hesitate to reach out. We're here for you!

DSers Team