Reviews (6,403)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app streamlines AliExpress dropshipping on Shopify, especially for high order volumes. They highlight bulk ordering, automated importing, variant syncing, and smooth supplier mapping as major time-savers that reduce errors. Many find the interface beginner-friendly yet scalable. Support is frequently praised as fast, patient, and hands-on, helping with setup, stuck orders, stock syncing, pricing rules, and supplier optimization.
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The best customer service that I have ever had. Super fast and straightforward. Zico helped me solve all the problems real quick.
Hi,
Thank you so much for taking the time to leave a review! We’re thrilled to hear that you had such a positive experience with our customer service team. Zico and the rest of our team work hard to provide fast, clear, and effective support.
If you ever need any further assistance, don’t hesitate to reach out — we’re always here to help!
DSers Team
Great App with lots of features. The support team is very helpful. I got very quick help from Maria - one of the support team members.
Hi,
Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear you’re enjoying the features of our app and that Maria was able to assist you quickly — our support team always strives to provide fast and helpful service.
If you ever need anything else, feel free to reach out — we’re always here to help!
DSers Team
I was stuck in the sold out probem in my shopify store. i have wasted 03 days in searching all the youtube . but one agent in DSER-Aliexpress helped me name Krystal from the support team. he guided me and my issue is resolved. thanks alot
Hi,
Thank you so much for sharing your experience and for leaving a review! We’re thrilled to hear that Krystal from our support team was able to guide you and resolve the issue after all your efforts — our team is always dedicated to helping users as quickly and clearly as possible.
If you ever need any more help, please feel free to reach out anytime — we’re always here for you!
DSers Team
I just s/w Amelia and first how quickly she answered and how friendly she is. I wish I had reached out earlier because the solution was so simple and she easily resolved the issue for me
Hi,
Thank you so much for leaving a review! We’re thrilled to hear that Amelia was able to assist you quickly and in such a friendly manner. Our customer service team always strives to provide helpful, fast, and supportive assistance.
If you ever run into any other issues or have questions in the future, please don’t hesitate to reach out — we’re always here to help!
DSers Team
Thank you, Stella was very helpful with showing me how to resolve an issue with orders not updating
Hi,
Thank you for taking the time to leave a review! We’re so glad to hear that Stella was able to assist you and help resolve the issue with your orders. Our customer support team is always here to provide clear and helpful guidance.
If you ever need assistance again, don’t hesitate to reach out — we’re happy to help anytime!
DSers Team
I really appreciate the guidance this evening! I was super confused and customer service made it very easy for me to understand how to fix my issue, by sending me step by step instructions with photos! Thank you so much!
Hi,
Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that our customer service team could guide you clearly and effectively — we always aim to make things as easy and stress-free as possible.
If you ever need more assistance, please don’t hesitate to reach out again. We’re always happy to help!
DSers Team
Alora was amazing! She helped me understand my issue and fixed it on the spot!
Hi,
Thank you for your lovely review! We're thrilled to hear that Alora was able to assist you so efficiently and resolve your issue right away. Our customer service team is always committed to providing fast and clear support.
If you ever need help again, please feel free to reach out anytime — we're here for you!
DSers Team
Une assistance empreinte d'une gentillesse et d'une patience sincerement remarquables de la part de l'agent qui a ete commis a mon assistance. Avec des mots bien choisis, il a su me guider pour aboutir a des resultats au-dela de mes attentes. Les qualites qu'il a su mettre en avant pour repondre a mes preoccupations me font dire que par son sens eleve de la recherche de solutions aux problemes qui lui sont soumis, il apporte une contribution notable au maintien de son entreprise a un certain niveau d'excellence . Je souhaite ardemment l'avoir a l'avenir afin de beneficier encore de sa precieuse aide.
Bonjour,
Merci beaucoup pour ce magnifique retour et pour avoir pris le temps de partager votre expérience ! Nous sommes ravis d’apprendre que notre agent a pu vous aider avec autant de gentillesse, de patience et de professionnalisme. Toute notre équipe de service client s’efforce de fournir une assistance attentive et efficace à chacun de nos utilisateurs.
N’hésitez pas à nous recontacter à tout moment si vous avez besoin d’aide — nous sommes toujours là pour vous.
DSers Team
Lucy was super helpful and answered all my questions. Best customer service for sure!
Hi,
Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that Lucy provided such helpful and attentive service — our customer support team always aims to deliver the best assistance possible.
If you ever need anything else or have more questions, don’t hesitate to reach out again. We’re always here to help!
DSers Team
Helpful tech support! Elora was wonderful and friendly.
Hi,
Thank you for leaving such a kind review! We’re so glad to hear Elora was able to help you — our support team always aims to provide friendly and effective assistance.
If you ever need help again, please feel free to reach out anytime. We're always happy to support you!
DSers Team
