Reviews (6,403)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app streamlines AliExpress dropshipping on Shopify, especially for high order volumes. They highlight bulk ordering, automated importing, variant syncing, and smooth supplier mapping as major time-savers that reduce errors. Many find the interface beginner-friendly yet scalable. Support is frequently praised as fast, patient, and hands-on, helping with setup, stuck orders, stock syncing, pricing rules, and supplier optimization.
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Tess was extremely efficient in helping me solve a simple issue with placing an order through DSers. Thank you Tess for your prompt reply to my query and for providing clear instructions.
Hi,
Thank you for taking the time to leave a review! We're so happy to hear that Tess was able to assist you efficiently and provide clear instructions. Our team works hard to ensure that you have a smooth experience, and it's wonderful to know Tess made a positive impact.
If you have any more questions or need help in the future, feel free to contact us anytime. We're always happy to assist!
DSers Team
Wow , mi-a fost de mare ajutor agentul!mi-a explicat exact pasii de urmat pentru a finaliza o comanda, prima mea comanda
Hello!
Thank you so much for your review! We're thrilled to hear that you had a great experience with our support team. Our customer service team, like the agent who assisted you, is always ready to provide the help and guidance you need to make your experience as smooth as possible.
If you have any other questions or need further assistance, don't hesitate to reach out to us again. We’re here to help!
DSers Team
Thank you very much today Gloria!! I really do appreciate the hospitality and answering the questions that I had today!! Again thank you so much!!
Hi,
Thank you very much for taking the time to leave a review! We’re thrilled to hear that Gloria was able to assist you with such care and hospitality — our customer service team always strives to provide clear and friendly support.
If you ever need help again, please don’t hesitate to reach out to us.
DSers Team
I had an issue making a payment and as a very new user to Dsers it was very stressful. “Esfania” saved the day!! Awesome at helping me solve the issue, 1st class service and very grateful for how quickly she helped me solve my problem. Thank you
Hi,
Thank you for sharing your experience and for your kind words! We're thrilled to hear that Esfania was able to assist you so effectively — our support team takes pride in providing fast, helpful, and compassionate service, especially for new users.
If you need anything else or run into any other issues, feel free to reach out again — we’re always here to help.
DSers Team
The customer support was very helpful explaining me through the process, my best experience with customer support on text based connections!
Hi,
Thank you so much for sharing your experience! We’re glad to hear that our customer support team was able to guide you clearly through the process — your kind words mean a lot to us.
If you ever need assistance again, don’t hesitate to reach out.
DSers Team
I was helped by Celia and she was fast with her responses and put up a screenshot so I could fully understand what she was trying to explain to me what I needed to do to fix my issue. And what she showed me worked perfectly. Thanks again Celia.
Hi,
Thank you so much for taking the time to leave your feedback! We're thrilled to hear that Celia provided fast and clear support — our customer service team works hard to make sure every user gets the help they need as smoothly as possible.
If you ever need assistance again, please don’t hesitate to reach out — we’re always here for you.
DSers Team
Great app, works great most of the time! Zico from support was a great help!
Hi,
Thank you for your kind review! We're happy to hear you're enjoying the app and that Zico was able to assist you effectively — our support team is always here to make sure your experience is smooth and positive.
If you ever need help again, don’t hesitate to reach out.
DSers Team
Thank you Rita for our great service in helping me through the questions I had . You did so by providing resources such as screenshots which were very helpful. Thanks for your patience.
Hi,
Thank you for leaving such a thoughtful review! We're so glad to hear that Rita was able to assist you effectively — our customer service team always strives to offer clear and supportive help, and it's wonderful to know the screenshots and guidance made a difference.
If you need anything else in the future, feel free to reach out anytime.
DSers Team
Have been using DSers since they started and they have been great!
Fiona is also really good with Customer Service. She has been very patient with us :)
Hi,
Thank you so much for your continued trust in DSers! We’re so glad to hear you’ve had a positive experience with the platform. Fiona and the rest of our customer service team strive to provide the best support, and it’s great to know she was able to assist you effectively.
If you ever need help again, don’t hesitate to reach out — we’re always here for you!
DSers Team
Huge thanks to Kimi for quickly and efficiently solving an internal error. Great customer service!
Hi,
Thank you for leaving such a wonderful review! We’re thrilled to hear that Kimi was able to quickly and efficiently resolve your issue. Our customer service team works hard to provide great support, and it’s always rewarding to know that their efforts made a difference.
If you ever need assistance again, feel free to reach out anytime — we’re here to help!
DSers Team
