Reviews (6,405)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app streamlines AliExpress dropshipping on Shopify, especially for high order volumes. They highlight bulk ordering, automated importing, variant syncing, and smooth supplier mapping as major time-savers that reduce errors. Many find the interface beginner-friendly yet scalable. Support is frequently praised as fast, patient, and hands-on, helping with setup, stuck orders, stock syncing, pricing rules, and supplier optimization.
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The Dsers Technical Support Team provided great support for my Shipping and Delivery Settings, checking the variant information between my Shopify Product Page and the Import list on Dsers.
They are all good now, and I am delighted with their prompt support.
In another case, support staff Holly provided me with her very well-organised instructions to fix my price-setting issues.
Also, Zoey has promptly provided me with explanations to solve my concerns. Then I clearly understood the point, and I could move forward with my SEO work. I felt like we were working in a great team.
They are all amazing. Thank you so much.
This is the first time I've done this Zico.
He helped me with incredible patience, we had to do it at least 3 times before I succeeded and he didn't give up. He helped me with love, with a lot of will and patience, I really enjoyed receiving service from him. You must keep employees like this and have more like Zico.
He helped me for about 3 hours patiently and kindly. Thank you very much Zico
Hello,
Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Zico provided such patient and dedicated support. Our customer service team strives to offer the best help possible, and it’s wonderful to know that Zico made a positive impact.
If you ever need assistance again, please don’t hesitate to reach out.
DSers Team
Zico is a beautiful soul, I wasted 6 hours trying to figure out why DSERs wasnt linking, and he fixed it in 30 seconds, beautiful lion!
I had an amazing experience with Zico! Zico is very knowledgeable and experienced, answering my all the questions about shopify and other payment methods. Their expertise and friendly approach made the whole process stree-free. I truly appreciate their help.
Hi,
Thank you so much for taking the time to leave this kind review! We're thrilled to hear that Zico provided such a helpful and stress-free experience. Our customer service team is always dedicated to offering clear, friendly, and knowledgeable support.
If you ever need further assistance or have more questions, please don't hesitate to reach out to us again.
DSers Team
Highly recommend this app. Their support team is amazing. Esfania was very helpful in resolving my issue.
Hi,
Thank you for your kind words and recommendation! We’re thrilled to hear that Esfania was able to assist you effectively. Our customer service team works hard to provide the best support possible.
Feel free to contact us anytime if you need further help.
DSers Team
Elora was absolutely incredible in helping me with my DSers account. From the moment we connected, she was professional, patient, and incredibly knowledgeable. She not only resolved my issue quickly but took the time to make sure I fully understood each step along the way. Her support went above and beyond, she turned a frustrating situation into a smooth, stress free experience. I’m so grateful for her help and can’t recommend her highly enough. DSers is lucky to have someone like her on their team!
Hi!
Thank you so much for taking the time to leave such a thoughtful review. We're thrilled to hear that Elora provided you with outstanding support — our customer service team always strives to offer patient, professional, and effective assistance.
If you ever need help again or have more questions, please feel free to reach out to us anytime!
DSers Team
Raphael was extremely helpful and help me process some orders pending. Thank you for the time given to assist the issues. Very polite and clear in his answers.
Hi!
Thank you for sharing your experience and for your kind words about Raphael. We're glad to hear that he was able to help you process your orders and provide clear, polite support — our customer service team always aims to deliver that level of care.
If you ever need help again in the future, don’t hesitate to reach out to us!
DSers Team
I just want to give a huge shoutout to Wendy from DSers for her incredible support! I was having trouble fulfilling an order, and she stepped in with such patience, clarity, and kindness. She guided me through every step until everything was sorted. Honestly, it felt like she genuinely cared about helping me succeed. It's rare to come across service this thoughtful and thorough. Thank you, Wendy, for turning a stressful moment into a really positive experience. You're a star!
Hi!
Thank you so much for your thoughtful and detailed review. We're thrilled to hear that Wendy was able to provide such caring and effective support — she truly is a star on our customer service team!
If you ever need assistance again or run into any other challenges, please feel free to reach out anytime. We’re always here to help.
DSers Team
Tess was extremely efficient in helping me solve a simple issue with placing an order through DSers. Thank you Tess for your prompt reply to my query and for providing clear instructions.
Hi,
Thank you for taking the time to leave a review! We're so happy to hear that Tess was able to assist you efficiently and provide clear instructions. Our team works hard to ensure that you have a smooth experience, and it's wonderful to know Tess made a positive impact.
If you have any more questions or need help in the future, feel free to contact us anytime. We're always happy to assist!
DSers Team
Wow , mi-a fost de mare ajutor agentul!mi-a explicat exact pasii de urmat pentru a finaliza o comanda, prima mea comanda
Hello!
Thank you so much for your review! We're thrilled to hear that you had a great experience with our support team. Our customer service team, like the agent who assisted you, is always ready to provide the help and guidance you need to make your experience as smooth as possible.
If you have any other questions or need further assistance, don't hesitate to reach out to us again. We’re here to help!
DSers Team
