Reviews (6,405)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app streamlines AliExpress dropshipping on Shopify, especially for high order volumes. They highlight bulk ordering, automated importing, variant syncing, and smooth supplier mapping as major time-savers that reduce errors. Many find the interface beginner-friendly yet scalable. Support is frequently praised as fast, patient, and hands-on, helping with setup, stuck orders, stock syncing, pricing rules, and supplier optimization.
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Thanks Aurora, for the explanation regarding the tariff issues.
Very detailed and accurate.
Hello,
Thank you for taking the time to leave your feedback! We’re glad to hear that Aurora was able to provide you with detailed and accurate assistance regarding the tariff issues. Our customer service team strives to deliver clear and helpful support every time.
If you need any further help, feel free to contact us anytime.
DSers Team
By far one of the best customer service. Fast and efficient.
Rfimp had my issues fixed in few seconds, and I was amazed by the expertise showed in handeling my case - way you go Rfimp :) keep up the good spirit.
Hi,
Thank you for your wonderful feedback! We’re thrilled to hear that Rfimp was able to fix your issues quickly and demonstrated great expertise in handling your case. Our customer service team always aims to provide fast and effective support.
If you ever need assistance again, feel free to reach out anytime!
DSers Team
Amazing customer service from DSer as always! Rita served me this time and she was quick to solve the issue!
I would like to thank Ms. Fiona for helping me resolve a shipping Issue with my account this morning she had a very welcoming spirit and she went above and beyond to assure customer satisfaction was achieved ty so much for your help.
Great support, super helpful!
I had trouble setting up shipping rates for DSers, and the support team really came through. They explained everything clearly and helped me fix the problem fast. Super friendly and patient — felt like they actually cared. Big thanks to the DSers team, you made it easy for me!
Hello,
Thank you for sharing your experience and leaving a review! We’re so glad our customer service team could assist you promptly and patiently with your shipping rates setup. It means a lot to us that you felt supported and cared for throughout the process.
If you ever need help again, please feel free to contact us anytime.
DSers Team
Chloe did an amazing job answering all of my questions thoroughly and appropriately. She provided screenshots so that there was no confusion about what was being answered. Very thankful for her help and the detail of how she was helpful.
Sandy was absolutely amazing!
She helped me quickly and clearly solve my issue with product availability. Thanks to her, my store is now fully working and ready to sell. Her support was fast, kind, and professional. Thank you so much, Sandy!
Hi,
Thank you for sharing your wonderful experience! We’re delighted that Sandy was able to assist you quickly and professionally. Our customer service team is always here to ensure your store runs smoothly.
If you ever need help again, feel free to contact us anytime.
DSers Team
They are the best platform to use, I had so many issues with AutoDS and stopped using them because they couldn't source me the right product, and their customer service was horrible, then I found DSers and they not only fulfilled my orders but guided me step by step on how to use their platform. They have the best customer service. I would highly recommend them.
Hello,
Thank you for sharing your experience and for recommending DSers! We’re thrilled to know that our platform and customer service team could provide the support and guidance you needed to succeed. Our goal is always to make your dropshipping journey easier and more efficient.
If you ever need help or have questions, feel free to contact us anytime.
DSers Team
"I had an outstanding experience with Sandra one of the DSER's customer service team! From the very first interaction, She was knowledgeable, patient, and incredibly responsive. She took the time to walk me through every detail of the process, answering all of my questions clearly and thoroughly. What really stood out was their commitment to ensuring I fully understood my options, and their willingness to go above and beyond to find the best solution tailored to my needs. It’s rare to find such a combination of professionalism, transparency, and genuine care for customers. Highly recommended!"
Hi,
Thank you so much for taking the time to leave such a wonderful review! We’re thrilled to hear that Sandra provided you with outstanding support and went above and beyond to assist you. Our customer service team is dedicated to making sure every user feels supported and confident throughout their DSers experience.
If you ever need assistance again, please don’t hesitate to reach out to us.
DSers Team
