Reviews (6,404)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app streamlines AliExpress dropshipping on Shopify, especially for high order volumes. They highlight bulk ordering, automated importing, variant syncing, and smooth supplier mapping as major time-savers that reduce errors. Many find the interface beginner-friendly yet scalable. Support is frequently praised as fast, patient, and hands-on, helping with setup, stuck orders, stock syncing, pricing rules, and supplier optimization.

May 31, 2025

I received exceptional service from Sandra at DSers today.

Miklahbeautyproducts
United States
About 3 years using the app
DSers replied June 3, 2025

Hi,

Thank you so much for your kind words and for leaving a review! We're thrilled to hear that Sandra provided you with exceptional service — our customer support team works hard to deliver the best experience possible.

If you ever need assistance again, please feel free to reach out to us anytime. We’re always here to help!

DSers Team

June 3, 2025

Kimi is very patient with helping me fulfilling orders. She explains and helps me with everything. Definitely recommended DSER

Cat Slipper
United States
6 days using the app
May 28, 2025

Thanks to sandy for the best customer service.

My Store
United States
5 months using the app
May 27, 2025

Vivian patiently addressed my concerns step by step today. That was so amazing and refreshing. Thank you very much.

Randromet
United Kingdom
21 days using the app
May 27, 2025

Timely and precise information provided to help me navigate better on the site. Really appreciated

Paws & Decor
United States
2 months using the app
May 27, 2025

Complicated issue with shipping out an order but Frankie was great to find a solution and we got it done. Excellent job Frankie!!

mywellness.health
United States
2 months using the app
May 27, 2025

Excellent customer service! Fiona was a great help solving the issue that I had, very fast resolution. Thank you!!

Portage Gear
Canada
9 months using the app
DSers replied May 31, 2025

Hello,

Thank you so much for your kind review! We're thrilled to hear that Fiona was able to assist you quickly and effectively. Our customer service team works hard to provide fast and reliable support for all our users.

If you ever need help again, please don't hesitate to reach out to us.

DSers Team

May 25, 2025

Great service, fast delivery and excellent customer service. Shout out to Sandy who was super helpful in dealing with an issue I had.

The Middle Company
United Kingdom
17 days using the app
May 25, 2025

Elora was fantastic and very helpful with everything

Gadget Gate International
Australia
4 days using the app
May 26, 2025

I was having issues related to sale and i contacted customer support executive . There i found Frankie who helped to sort out the issue quickly and efficiently. She is very co-operative

ok best bark bargains
India
About 2 months using the app
DSers replied May 28, 2025

Hi,

Thank you so much for your kind words! We're thrilled to hear that Frankie was able to assist you quickly and efficiently — our customer support team is always here to help and it’s great to know you had such a positive experience.

If you ever need any further assistance, don’t hesitate to reach out again.

DSers Team