Reviews (6,404)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app streamlines AliExpress dropshipping on Shopify, especially for high order volumes. They highlight bulk ordering, automated importing, variant syncing, and smooth supplier mapping as major time-savers that reduce errors. Many find the interface beginner-friendly yet scalable. Support is frequently praised as fast, patient, and hands-on, helping with setup, stuck orders, stock syncing, pricing rules, and supplier optimization.

June 12, 2025

Rita was extremely helping with my shipping questions. Thanks so much Rita!!!

Hello Marlena
United States
3 months using the app
DSers replied June 16, 2025

Hi,

Thank you for sharing your positive experience! We’re glad to hear that Rita was extremely helpful with your shipping questions. Our customer service team is dedicated to providing clear and effective support to make your journey easier.

If you need any more assistance, feel free to reach out to us anytime.

DSers Team

June 11, 2025

I'm very happy with the support. Wendy was very kind, replied promptly and helped me to solve my problem. Thank you, Wendy!

Gentle Purrs
Australia
2 days using the app
June 9, 2025

Teresa from Dsers did a wonderful job to fix my website checkout issue, she did help me with resolving my issue professionally and given me a personalized service. I will never forget her help in my life

PawNest
New Zealand
1 day using the app
June 9, 2025

I had an issue with an order and shipment, and Teresa helped me with excellent service—straight to the point and exactly what I needed. She solved my problem quickly. I have no words to thank her enough. So polite and professional throughout.

Wonder Minds Kids
Australia
4 months using the app
DSers replied June 12, 2025

Hi,

Thank you so much for leaving such a kind review! We're thrilled to hear that Teresa was able to assist you with professionalism and efficiency. Our customer service team always strives to provide clear, helpful support, and it’s wonderful to know Teresa made a difference for you.

If you ever need anything else or run into more questions, don’t hesitate to reach out—we’re always here to help!

DSers Team

June 6, 2025

I received great and speedy customer service from Zico at Dsers

L'APPROV
Canada
Over 1 year using the app
DSers replied June 10, 2025

Hi,

Thank you for taking the time to leave a review! We're glad to hear that Zico was able to assist you quickly and effectively — our customer service team is always here to help with speed and professionalism.

Don’t hesitate to contact us again if you need further support.

DSers Team

June 6, 2025

Very professional help by Zico with DSers!
Thanks a lot for your patience!

Nevermore Lifestyle & Tech
Greece
About 5 hours using the app
June 6, 2025

I had a fantastic experience working with Rfimp. He guide me very well to resolve my order fulfilling process.

Gift-n-Charm: Gifts for All Occasions
United States
25 days using the app
DSers replied June 10, 2025

Hi,

Thank you so much for your kind words! We're happy to hear that Rfimp provided fantastic guidance and helped you with your order fulfillment process — our customer service team is always dedicated to making sure everything runs smoothly.

If you ever need assistance again, please don’t hesitate to reach out.

DSers Team

June 6, 2025

Mary
Jun 6, 2025
Thank you, Rita for being so very helpful in solving my problem. I appreciate your kindness and patience with my many questions. I feel confidant that I can now move forward with my project. Thank you so much!

MColton
United States
About 7 hours using the app
June 4, 2025

Chloe helped me with the issue I was having with orders. The response was fast and she answered all my questions patiently. Thank you.

emEnola
Australia
4 months using the app
DSers replied June 5, 2025

Hi,

Thank you for leaving such a thoughtful review! We're really glad to hear that Chloe was able to assist you quickly and patiently — our customer service team is always here to provide clear and reliable support.

If you ever need help again, don’t hesitate to reach out to us anytime.

DSers Team

June 1, 2025

Good customer service by Frankie. Thank you so much!!

Chuzhao PixelPro™
Australia
11 minutes using the app