Reviews (6,401)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app streamlines AliExpress dropshipping on Shopify, especially for high order volumes. They highlight bulk ordering, automated importing, variant syncing, and smooth supplier mapping as major time-savers that reduce errors. Many find the interface beginner-friendly yet scalable. Support is frequently praised as fast, patient, and hands-on, helping with setup, stuck orders, stock syncing, pricing rules, and supplier optimization.

January 16, 2025

Marie was fantastic! She showed amazing patience and understanding and walked me through the numerous questions to help get my issue resolved. I'm new to Dsers and had no idea where to find products to import to my store and her knowledgable, caring, and joyful attitude was refreshing!

Jo Baumgartner
Shop Jobie

Shop Jobie
United States
4 days using the app
DSers replied January 20, 2025

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

January 16, 2025

Tôi muốn gửi lời cảm ơn chân thành đến Maria, tư vấn viên của Dsers, vì sự hỗ trợ tuyệt vời mà cô ấy đã mang lại. Maria thật sự rất tận tâm, chu đáo và cực kỳ chuyên nghiệp. Cô ấy không chỉ giúp tôi giải đáp mọi thắc mắc mà còn đưa ra những giải pháp cụ thể và thiết thực để tối ưu hóa công việc kinh doanh của tôi.

Maria luôn kiên nhẫn lắng nghe và hiểu rõ nhu cầu của tôi, sau đó đưa ra các hướng dẫn chi tiết và dễ hiểu. Nhờ có sự hỗ trợ của cô ấy, tôi đã biết cách sử dụng Dsers hiệu quả hơn và tự tin hơn trong việc vận hành cửa hàng.

Sự nhiệt tình và chuyên môn của Maria thực sự là một điểm sáng trong trải nghiệm của tôi với Dsers. Tôi rất biết ơn sự giúp đỡ này và chắc chắn sẽ tiếp tục sử dụng dịch vụ của Dsers cũng như giới thiệu đến bạn bè.

Cảm ơn Maria rất nhiều!

Zorelie
United States
4 months using the app
DSers replied January 20, 2025

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 17, 2025

My helper was so friendly and nice. She walked me through the steps I needed help with and made sure I was on the right track. Thank you so much friend.

My Store
United States
About 2 months using the app
DSers replied January 20, 2025

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 16, 2025

Awesome support . Blanca is amazing . Always so helpful.

Paw Boss Shop
Australia
4 months using the app
DSers replied January 20, 2025

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 15, 2025

Amazing drop shopping service as well as amazing 24/7 customer service. Kimi was quick to respond, quick to identify any problems I had with the service, and quick to give me the solution. A great app with great people working behind it. Thank you!

Cuddlio
United States
Over 1 year using the app
DSers replied January 20, 2025

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 16, 2025

Maria worked with me to understand the process for pricing of products for my store. She is absolutely wonderful, and also shared screenshots with me to illustrate the point, making it visually understand faster. Response time is very good. I wish her all the best!!

Kanasu Enterprises
United States
4 days using the app
DSers replied January 20, 2025

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 15, 2025

Sandy was super helpful and effecient when answering all my queries, great service :) thank you

prettypound
United Kingdom
12 days using the app
DSers replied January 20, 2025

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 15, 2025

Sandy was very supportive and resolved my query very efficiently. Great customer service! Thank you Sandy.

Happy Tails supply
United Kingdom
10 months using the app
DSers replied January 20, 2025

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 15, 2025

So great! The customer service is SUPERB!!!! I had an amazing experience with Sandy! The team was incredibly attentive, friendly, and went above and beyond to address my concerns. They resolved my issue quickly and kept me updated throughout the process, making everything stress-free. It’s rare to find such a dedicated and efficient service these days, and I truly appreciate the effort they put into ensuring customer satisfaction. Highly recommend!

EQ Trend Shop
Canada
4 months using the app
DSers replied January 20, 2025

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

January 15, 2025

i spoke to lucky from customers service and she was able to answer all my question and help me get my orders back on track. It took no time and she gave me a lot of information that i needed to know for processing my orders and the best way to complete it.

iMuskop
United States
Over 2 years using the app
DSers replied January 20, 2025

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team