Reviews (6,401)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app streamlines AliExpress dropshipping on Shopify, especially for high order volumes. They highlight bulk ordering, automated importing, variant syncing, and smooth supplier mapping as major time-savers that reduce errors. Many find the interface beginner-friendly yet scalable. Support is frequently praised as fast, patient, and hands-on, helping with setup, stuck orders, stock syncing, pricing rules, and supplier optimization.

January 6, 2025

Luna helped me so much with my store today. I was missing a few key things that wouldn't allow products to show on my store. Thank you very much.

Trainers To Tycoons
United States
4 months using the app
DSers replied January 13, 2025

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 6, 2025

I was experiencing a complicated issue in regard to tracking and inventory control with my store on Shopify, After some time working through the issue, Chloe was very helpful in resolving the problem! DSers came through again! BP

GravityOutdoorAndSurvival
United States
6 months using the app
DSers replied January 13, 2025

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 5, 2025

I had some problem and needed to contact with the customer service and I was assisted by Gloria . The service was amazing! I was really stuck with an issue, but the team guided me through everything step by step and made it so easy to understand. The team was also friendly and patient the whole time. It only took me some time to fix my problem, and I couldn’t have done it without their help. Seriously, great customer service! Thanks again!

Mask Queen Nepal
Nepal
Almost 2 years using the app
DSers replied January 6, 2025

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

January 4, 2025

She was a great help and very detailed in her instructions.

Creatives By Style
United States
5 months using the app
DSers replied January 6, 2025

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 4, 2025

It was great working with Sandy! Not only was she informative, she was able to assist me with more than one issue and she was helpful enough to complete the necessary updates herself on my behalf. This is a prime example of excellent customer support.

Crave Case
United States
11 months using the app
DSers replied January 6, 2025

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 3, 2025

Selena, thank you for your help today! Greatly appreciated

Lily's Bazar
United States
23 days using the app
DSers replied January 6, 2025

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 3, 2025

Thank-you so much to Vivian for being so quick with helping me figure out how to fix something on my customers order right way. Appreciate the awesome customer service.

It's a Pet's Life
Canada
4 months using the app
DSers replied January 6, 2025

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 1, 2025

Lena provided outstanding service, showing great dedication and attentiveness. She addressed all my questions with clear and straightforward information.
Truly an excellent professional!

My Place Organized
Australia
7 months using the app
DSers replied January 3, 2025

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 2, 2025

Zico was a very nice and polite person that helped me a lot with fulfilling a order on Dsers!

HolyPower
United States
6 months using the app
DSers replied January 6, 2025

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 2, 2025

Rfimp was amazing! I had several questions and they answered every one and went above and beyond on helping.

BACKYARD BUZZ
United States
About 17 hours using the app
DSers replied January 6, 2025

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team