Reviews (6,401)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app streamlines AliExpress dropshipping on Shopify, especially for high order volumes. They highlight bulk ordering, automated importing, variant syncing, and smooth supplier mapping as major time-savers that reduce errors. Many find the interface beginner-friendly yet scalable. Support is frequently praised as fast, patient, and hands-on, helping with setup, stuck orders, stock syncing, pricing rules, and supplier optimization.

January 2, 2025

Vivian from DSERS was wonderful and very helpful and was able to solve my problem quickly

The Teething Co
Australia
3 months using the app
DSers replied January 3, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 30, 2024

Easy to use and excellent customer service the longest you wait is 2 minutes normally quicker and they're really helpful.

Draper's of Manchester
Hong Kong SAR
4 days using the app
DSers replied January 3, 2025

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 30, 2024

Really good service from Rfimp.Highly appericated helped me so well

laglossierie
Canada
About 1 month using the app
DSers replied January 3, 2025

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 30, 2024

I am a beginner and just started my journey. During the setup i had questions that i could not find answers to. So I started up a chat with Luna to find out more about the flow of orders. She was very informative and made my day a lot better with quick and knowledgeable responses.

DSer certainly makes dropshipping a adventure, but a beautiful one.

UBelle Store
Netherlands
4 months using the app
DSers replied January 3, 2025

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 29, 2024

Excellent experience with Rick. He solved my problem quickly and confirmed critical details professionally.

Melech Essentials
United States
6 months using the app
DSers replied January 3, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 28, 2024

As usual so very helpful their staff and friendly. Dsers is the best app for dropshipping and highly recommended.

Game Stick Pro
United States
4 months using the app
DSers replied January 3, 2025

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 27, 2024

Blanca was incredibly helpful and had an awesome attitude. Thanks so much!

Beeyouti
United States
Over 1 year using the app
DSers replied January 3, 2025

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

December 26, 2024

The app is really helpful but the best part is the support team where I got excellent service from my dear Elora, I really thank you for helping me solve the issue.

Beauties Hair
Saudi Arabia
13 days using the app
DSers replied December 28, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 27, 2024

As I am new to this, I needed some help. Wendy came to my rescue and saved the day. Thank you for the patients and best help possible.

3KDyn
Sweden
2 months using the app
DSers replied January 3, 2025

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 26, 2024

Zina was so helpful. I got an answer to evey question I had. Guided me through everything step by step and made everything so easy to understand. Also helped me to find new suppliers for my product. Great customer service.

CasetaRetro
United Kingdom
6 months using the app
DSers replied December 28, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team