Reviews (6,386)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

June 24, 2026

Great app and Amiee was great help to me when I needed help late night I’m grateful for the 24/7 chat support

The Drop Bot
United States
About 2 months using the app
DSers replied August 28, 2026

Hi there,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

June 23, 2026

I would like to recognize Stella from DSers for her outstanding customer service. As a first-time user, I found the platform a bit overwhelming, but Stella patiently guided me through the process and helped me successfully complete my orders.

She took the time to answer all of my questions, explain each step clearly, and made sure I understood how to navigate the site. Her professionalism, kindness, and willingness to help turned what could have been a frustrating experience into a positive one.

Stella's patience and dedication are truly appreciated, and she is a great asset to the DSers support team. Thank you, Stella, for going above and beyond to help me!

Bling Mecca
United States
2 months using the app
DSers replied August 28, 2026

Hi Bling Mecca,

Thank you so much for sharing your wonderful experience with us! 😊

We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.

Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.

Wishing you continued success with your business, and we’ll be here whenever you need us!

June 24, 2026

Tina was very helpful. She resolved my password problem quickly and easily. she also showed me how to do a screen shot on my computer. I just learned something new today. Thank You!

Tots on the Trail
United States
2 months using the app
DSers replied August 28, 2026

Hi there,

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

Wishing you continued success with your business, and we’ll be here whenever you need us!

June 24, 2026

Luna was such a great help getting my order fixed and shipped!!

FEMINA
United States
6 months using the app
DSers replied August 28, 2026

Hi FEMINA,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

September 27, 2026

Teresa was very helpful

DLight
Mexico
3 months using the app
September 25, 2026

Top service..keep it up

danozdirect
Australia
Almost 3 years using the app
DSers replied September 30, 2026

Hi danozdirect,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

Wishing you continued success with your business, and we’ll be here whenever you need us!

September 21, 2026

ty so much for helping, will use this help soon.

BYCORE
Israel
6 months using the app
DSers replied September 22, 2026

Hi BYCORE,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

September 21, 2026

The DSers support team is very helpful.

Tada Store
Hong Kong SAR
4 months using the app
DSers replied September 22, 2026

Hi there,

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

Wishing you continued success with your business, and we’ll be here whenever you need us!

September 20, 2026

very useful and very helpful as well, they do their best to resolve the issues!

Zavora
United Kingdom
About 2 months using the app
DSers replied September 22, 2026

Hi Zavora,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

September 18, 2026

Thank you for the quick response. Really appreciate the guidance.

BellaBloomByBella
United States
About 9 hours using the app
DSers replied September 22, 2026

Hi BellaBloomByBella,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!