Reviews (6,386)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.

October 18, 2026

excellent service, really helpful, cant thank you enough

BathScape
Australia
About 3 years using the app
October 15, 2026

Nice services, Great support team

Onestep Club
United States
4 months using the app
DSers replied October 16, 2026

Hi there,

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

Wishing you continued success with your business, and we’ll be here whenever you need us!

October 15, 2026

Fantastic support helped me from start to finish

Dach Den
United Kingdom
About 1 year using the app
DSers replied October 16, 2026

Hi there,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

October 8, 2026

Haven’t worked with them for a very long time, but they areVery helpful and their team follows up to make sure all is well so far so good for me.

Silvermist Boutique
Australia
Over 1 year using the app
DSers replied October 10, 2026

Hi there,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

October 8, 2026

very helpful

Built & Bodied Fitness & Health
United States
About 1 month using the app
DSers replied October 10, 2026

Hi there,

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

Wishing you continued success with your business, and we’ll be here whenever you need us!

June 24, 2026

Great app and Amiee was great help to me when I needed help late night I’m grateful for the 24/7 chat support

The Drop Bot
United States
About 2 months using the app
DSers replied August 28, 2026

Hi there,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

June 23, 2026

I would like to recognize Stella from DSers for her outstanding customer service. As a first-time user, I found the platform a bit overwhelming, but Stella patiently guided me through the process and helped me successfully complete my orders.

She took the time to answer all of my questions, explain each step clearly, and made sure I understood how to navigate the site. Her professionalism, kindness, and willingness to help turned what could have been a frustrating experience into a positive one.

Stella's patience and dedication are truly appreciated, and she is a great asset to the DSers support team. Thank you, Stella, for going above and beyond to help me!

Bling Mecca
United States
2 months using the app
DSers replied August 28, 2026

Hi Bling Mecca,

Thank you so much for sharing your wonderful experience with us! 😊

We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.

Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.

Wishing you continued success with your business, and we’ll be here whenever you need us!

June 24, 2026

Tina was very helpful. She resolved my password problem quickly and easily. she also showed me how to do a screen shot on my computer. I just learned something new today. Thank You!

Tots on the Trail
United States
2 months using the app
DSers replied August 28, 2026

Hi there,

Thank you for your kind words and support! 😊

We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.

Wishing you continued success with your business, and we’ll be here whenever you need us!

June 24, 2026

Luna was such a great help getting my order fixed and shipped!!

FEMINA
United States
6 months using the app
DSers replied August 28, 2026

Hi FEMINA,

Thank you for your support and trust! 😊

We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.

If you need anything in the future, we’ll always be here to support you!

October 5, 2026

This is to give Nikki a 5-star rating for help Friday, October 2nd, about 8:16-8:30 PM EST. I didn't know how to send a rating, so I'm responding now. It took me a long time to assess whether I had completed the correct steps. Again, thank you, Nikki, for your help!

AlterYourFuture
United States
11 months using the app
DSers replied October 10, 2026

Hi AlterYourFuture,

Thank you for your kind words and trust! 😊

Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.

Wishing you continued success with your business, and we’ll be here whenever you need us!