Reviews (6,386)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a game changer for Shopify–AliExpress dropshipping, streamlining workflow and order management. Bulk ordering, automation, and inventory sync make scaling easier, while smooth integration simplifies product importing, variant mapping, and supplier switching. Merchants consistently praise fast, patient, and hands-on support that helps with setup, troubleshooting, and learning dropshipping processes, making it especially valuable for new store owners.
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Had a problem with my import list not loading. Spoke with Elora (not sure of her name now). She was very patient with me and fixed the problem. Job well done!
Hi there,
Thank you for your support and trust! 😊
We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.
Wishing you continued success with your business, and we’ll be here whenever you need us!
Esfania was really helpful, thanks a lot
Hi Mayassa,
Thank you for your support and trust! 😊
We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.
If you need anything in the future, we’ll always be here to support you!
Customer support is unreal! I had an issue I was trying to resolve for HOURS and I'd almost hit breaking point wanting to throw my computer out of a window. But literally minutes (MINUTES!!!) Sandy identified the problem and helped me solve it immediately. I'd spent hours trying to figure out what was wrong and I wish I'd contacted Sandy hours ago. She's amazing and I am so grateful for all of her help. Give her a raise.
Hi there,
Thank you so much for sharing your great experience with us! 😊
We’re happy to hear that our support team was able to assist you quickly and solve your issue. We’ll also share your kind words with Sandy — we’re glad to know that his support made your experience better.
Providing efficient and helpful support is always our goal, and we truly appreciate your trust and recognition.
If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!
very helpful! i am not good with computers. i over ordeded something and they have worked hard to give me my refund. very easy to work with an dvery helpful
Grazie di tutto che avete aiutato a me .
no mi fatto perdere manco un minuto avete risolto subito il problema
Hi TheStyleHaven,
Thank you for your support and trust! 😊
We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.
If you need anything in the future, we’ll always be here to support you!
Ryo from Dsers was very quick in resolving mapping shipping issues. Good patience and understanding ……………
Hi there,
Thank you for your kind words and trust! 😊
Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.
Wishing you continued success with your business, and we’ll be here whenever you need us!
Cyril is the best customer service. Helped me all problems. Thank a lot.
Hi Roundel
Thank you for your kind words and trust! 😊
Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.
Wishing you continued success with your business, and we’ll be here whenever you need us!
I had a complex pricing issue related to Shipping Settings and Shopify synchronization. The support team was patient throughout the investigation, and Dhlan provided the explanation that helped me fully understand how the Shipping Cost Threshold works. After adjusting the configuration, I tested multiple products with different pricing ranges, and everything is now working correctly.
Thank you for your professionalism and support.
One suggestion for improvement: it would be very helpful if DSers included a clearer explanation or warning in the Shipping Settings page about how the Shipping Cost Threshold affects pricing calculations. This would help new users avoid the same issue I experienced.
Excellent customer service timely response, very patient with me navigating through the unknown to me. Very helpful
Hi Sr. Knights
Thank you for your kind words and support! 😊
We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.
We believe every business journey has its challenges, and we’re always happy to be here to support our users whenever they need us. Thank you for choosing DSers, and we look forward to continuing this journey together with you.
I am very satisfied with the service and the enthusiastic support team
